International Customer Service Executive

3 days ago


Thane Mumbai City Mumbai, India Deepak Kushal Kunder ( Proprietor of Vibrantzz Management Services) Full time
Job Description

International Customer Service Executive: Immediate Joiners

Location: Malad & Thane

Compensation: 18,000 42,000 per month

Shift: Night Shifts | Rotational (US, UK & Australian Process)

Joining: Immediate Joiners Preferred

About the Role

We are looking for dynamic and customer-focused professionals to join our International Customer Service team. The role involves interacting with global clients across US, UK, and Australian markets, delivering excellent support and ensuring customer satisfaction.

Key Responsibilities

- Handle inbound and outbound calls, emails, and chats for international customers.
- Provide accurate information and effective solutions to customer queries.
- Maintain high standards of service quality, communication, and professionalism.
- Meet performance targets including customer satisfaction, response time, and productivity.
- Collaborate with team members and follow company policies and compliance standards

Requirements

- Excellent verbal and written communication skills in English.
- Strong customer handling and problem-solving skills.
- Comfortable working in night shifts and rotational shifts across US/UK/Australia time zones.
- Freshers and experienced candidates welcome.
- Immediate joiners highly preferred.

Benefits

- Competitive salary with performance-based incentives.
- Opportunities for career growth in international processes.
- Exposure to global clients and best practices.
- Friendly and supportive work environment.

How to Apply:

Send your CV to [Confidential Information] or Call/WhatsApp at 73045 33683.

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