[High Salary] Sky Service Potential
3 weeks ago
Job Category KMBL Degree Level Bachelor s Degree As a Sky Service Potential Relationship Manager you will be the first point of contact for our customers handling inbound calls and queries with professionalism and expertise Your role is vital in maintaining customer satisfaction and loyalty ensuring our customers receive the best possible service and support Responsibilities Answer and manage inbound calls providing prompt and friendly assistance to customers Offer accurate and detailed information on our products and services ensuring a well-informed customer base Tailor solutions to meet individual customer needs enhancing their overall experience and satisfaction Resolve customer queries and issues efficiently maintaining a high level of service excellence Build and nurture long-term customer relationships fostering a positive and loyal customer community Collaborate with internal teams to ensure a smooth customer journey especially for complex queries Stay updated on product knowledge and industry trends to provide the latest and most relevant advice Document and escalate unresolved issues ensuring timely and effective resolution Adhere to customer service standards and regulations maintaining a professional and courteous manner Qualifications A high school diploma or equivalent is required with a bachelor s degree in a related field preferred Minimum 1-2 years of experience in customer service with a banking or financial background an asset Excellent communication skills both verbal and written with a talent for building customer rapport Strong problem-solving abilities and a customer-focused mindset Proficiency in CRM systems and relevant software for efficient customer management Ability to thrive in a fast-paced environment managing multiple tasks and priorities A positive proactive attitude with a passion for delivering exceptional customer service Willingness to continuously learn and adapt to new processes and systems Basic understanding of banking products and services is beneficial
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Sky Service Potential
9 hours ago
Noida, Uttar Pradesh, India Kotak Mahindra Bank Full time ₹ 3,00,000 - ₹ 9,00,000 per yearDescriptionAs a Sky Service Potential Relationship Manager, you will be the first point of contact for our customers, handling inbound calls and queries with professionalism and expertise. Your role is vital in maintaining customer satisfaction and loyalty, ensuring our customers receive the best possible service and support.Responsibilities Answer and...
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Sky Service Potential
3 weeks ago
Noida, India Kotak Mahindra Bank Limited Full timeJob Description As a Sky Service Potential Relationship Manager, you will be the first point of contact for our customers, handling inbound calls and queries with professionalism and expertise. Your role is vital in maintaining customer satisfaction and loyalty, ensuring our customers receive the best possible service and support.
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Sky Service Cards
3 weeks ago
Noida, Uttar Pradesh, India Kotak Mahindra Bank Full timeJob Category KMBL Degree Level Bachelor s Degree As an RM in our Sky Channel-Contact Centre Inbound department you will be the voice of Kotak Mahindra Bank Ltd offering exceptional customer service and support Your primary focus will be on handling inbound calls from credit cardholders addressing their queries and ensuring a positive customer experience This...
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Academic Counsellor
1 week ago
Noida, Uttar Pradesh, India Sky Education Full time**Sky Education Group: - ** Sky Education Group is a leading Ed-tech company dedicated to empowering students with innovative learning solutions. Committed to providing personalized guidance and support, we strive to transform the educational landscape and help students achieve their academic and career goals. **Responsibilities**: - Provide...
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Sky Service Cards
3 weeks ago
Noida, India Kotak Mahindra Bank Limited Full timeJob Description As a Sky Service Cards Relationship Manager, you will play a crucial role in our Cards department. Your primary responsibility will be to handle inbound calls from customers, providing them with accurate and timely information about our credit card offerings. You will also be expected to upsell and cross-sell our products and services,...
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Sky Service Cards
5 hours ago
Noida, Uttar Pradesh, India Kotak Mahindra Bank Full time ₹ 4,00,000 - ₹ 12,00,000 per yearDescriptionAs a Sky Service Cards Relationship Manager, you will play a crucial role in our Cards department. Your primary responsibility will be to handle inbound calls from customers, providing them with accurate and timely information about our credit card offerings. You will also be expected to upsell and cross-sell our products and services, ensuring a...
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Tele Caller Executive
1 week ago
Noida, India Sky Education Full time**Telesales Executive Job Description** **Company**: Sky Education Group **Location**: Noida Sector-63 **Job Type**:Full-time **Responsibilities**: - Initiate outbound calls to potential customers. - Stay updated and introduce and explain Sky Education’s educational products and services. - Answer inquiries and provide detailed information about...
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Sky Service Cards
4 minutes ago
Noida, Uttar Pradesh, India Kotak Mahindra Bank Full time ₹ 3,00,000 - ₹ 6,00,000 per yearDescriptionAs an RM in our Sky Channel-Contact Centre Inbound department, you will be the voice of Kotak Mahindra Bank Ltd, offering exceptional customer service and support. Your primary focus will be on handling inbound calls from credit cardholders, addressing their queries, and ensuring a positive customer experience. This role is crucial in maintaining...
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(High Salary) Executives
4 weeks ago
Noida, Uttar Pradesh, India EXL Service Full timeLocation Noida SEZ Job Title Level Executive A1 Processing of Accounts Payable transactions Invoices Vendor set-up updation Query management T E Audit etc within the agreed TAT and accuracy levels Ensure compliance to client and organizational policies and procedures SOPs Achieving high levels of customer satisfaction Updating Different metrics as per...
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(High Salary) Executives
4 weeks ago
Noida, Uttar Pradesh, India EXL Service Full time- Associate Senior Associate Position Title Responsibility Level Associate Senior Associate Function Healthcare Business Development Reports to Assistant Manager Permanent Temporary Permanent Span of Control Nil Location C 15 Basic Function Analyzing and approving drugs basis on the process guidelines Skills Technical Skills Basic knowledge of MS Office Role...