Team Leader

4 weeks ago


Kolkata, West Bengal, India Fusion CX Full time
Job Description

Job description

- Team Management:Oversee daily activities of the team, and delegating and ensuring tasks are completed efficiently and effectively.
- Motivation & Goal Setting:Communicate clear instructions to team members. Drive team motivation to achieve and exceed organizational targets. Set a timeline and develop and implement strategies to meet these goals.
- Training & Development:Conduct training sessions to enhance team members skills in product knowledge, communication, and confidence. Empower them to maximize their potential.
- Performance Reviews:Conduct monthly and quarterly performance reviews to assess progress and provide constructive feedback.
- Operational Strategy:Manage the flow of day-to-day operations. Develop and manage timelines for project completion, monitor progress, and adjust strategies as needed to keep projects on track.
- Reporting:Create and distribute reports to update upper management on team performance and progress and contributing to the growth of the company by building and managing a successful team.
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