(Urgent) Application Support Specialist

7 days ago


Chennai Tamil Nadu, India Hapag-Lloyd Full time

THE ROLE The Salesforce TMS - Level 2 Support Engineer will play a critical role in supporting maintaining and enhancing the Transportation Management System TMS implemented on the Salesforce platform The role focuses on ensuring system stability resolving functional and technical issues and maintaining smooth integration between Salesforce TMS ERP and third-party logistics systems The ideal candidate will have a strong background in Salesforce support and logistics operations with hands-on experience in troubleshooting configuration and process improvement This position requires strong analytical skills a proactive mindset and effective collaboration with global logistics IT and business teams Key Responsibilities Tasks Provide L2 support for Salesforce TMS addressing functional data and integration issues Troubleshoot user access navigation UX UI and SSO-related problems Investigate and resolve data discrepancies and integration failures with external systems ERP carriers depots Perform root cause analysis RCA and implement preventive measures Manage user permissions roles and configurations in Salesforce Collaborate with logistics IT and development teams to ensure seamless transport operations Document incidents FAQs and create knowledge base articles Support system upgrades patches and functional validations Behaviors Approach Strong analytical and problem-solving skills with attention to detail Focused mindset with a proactive and solution-oriented approach Effective communicator with strong collaboration skills across teams and cultures Ability to work independently and manage multiple priorities in a fast-paced environment Work Experience Must Have Bachelor s degree in IT Computer Science or Supply Chain Management 2-5 years of Salesforce support or TMS application experience Strong understanding of Salesforce objects workflows profiles and permissions Hands-on experience in transportation logistics operations ideally in liner shipping or inland transport Familiarity with system integrations EDI API XML JSON Proficiency with ITSM tools ServiceNow Jira Remedy Strong analytical problem-solving and communication skills Preferred Salesforce Administrator ADM-201 certification Knowledge of order management shipment execution and carrier integration SQL and data troubleshooting exposure Experience in supporting global transport systems and process automation Education Qualifications Bachelor s degree in Computer Science Information Technology or Supply Chain Management or related discipline



  • Chennai, Tamil Nadu, India, Tamil Nadu Fiserv Full time

    The Infrastructure and Operations Engineer will be responsible for leading and coordinating Infrastructure and business projects from a technology perspective, ensuring that infrastructure development activities are consistent with the direction set by best practices and standards at First Data.The candidate will also be an escalation point of contact for...


  • Chennai, Tamil Nadu, India, Tamil Nadu BNP Paribas Full time

    Position PurposeThe Level 1 Application Support team serves as the first point of contact for users experiencing issues with business applications. This team is responsible for logging incidents, performing initial troubleshooting, and ensuring timely resolution or escalation to higher support tiers. responsible for managing, maintaining, and uploading...


  • Chennai, Tamil Nadu, India Citigroup Full time

    The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services including but not limited to record documentation maintenance storage retrieval of records account maintenance imaging and the opening of accounts in coordination with the Operations - Core Team Additionally the Ops Support Specialist 4 serves as the...

  • Support Specialist

    2 days ago


    Chennai, Tamil Nadu, India NielsenIQ Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Associate Support Specialist Job Description TECHNOLOGY SUPPORT SPECIALIST So where do you fit here? Our client comes first. This means that NielsenIQ support specialists are here to help. As a Support Specialist, you will be responsible for high quality and in-depth technical support to internal and external users of Production systems. You will have...


  • Chennai, Tamil Nadu, India Adidas Full time

    By continuing to use and navigate this website you are agreeing to the use of cookies Accept Close Press Tab to Move to Skip to Content Link Search by Keyword Search by Location Search by Keyword Search by Location Loading Team Location Type Grade Create Alert x Select how often in days to receive an alert Start Please wait Sr Specialist I2C Purpose Overall...


  • Chennai, Tamil Nadu, India Fiserv Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Calling all innovators – find your future at Fiserv.We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card,...


  • Chennai, Tamil Nadu, India Gainwell Technologies Full time

    Summary As a Talent Acquisition Specialist at Gainwell Technologies you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community s most vulnerable Connect your passion with purpose teaming with people who thrive on finding innovative solutions to some of...


  • Chennai, Tamil Nadu, India Hitachi Full time

    Location Chennai Tamil Nadu India Job ID R0098979 Date Posted 2025-07-09 Company Name HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Profession Job Category IT Telecom Internet Job Schedule Full time Remote No The opportunity As a Global Configurator Deployment Specialist you will play a pivotal role in ensuring the smooth operation of our product...

  • Application Support

    14 hours ago


    Chennai, Tamil Nadu, India Virtusa Full time

    3 to 6 years with Application Support with any background Installation Configuration and Troubleshooting on LINUX and Windows environments Good knowledge on ITIL Process Windows Server Migrations Patches Professional with Incident Change Management process Application Support with any background Handling with ITSM Tools Good in fixing temporary issues by...


  • Chennai, Tamil Nadu, India Hitachi Full time

    Location Chennai Tamil Nadu India Job ID R0107489 Date Posted 2025-10-08 Company Name HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Profession Job Category Sales Marketing Product Management Job Schedule Full time Remote No The opportunity Currently we are looking for a suitable candidate to fullfill the role of Sales Support Specialist at our India...