Rl - Sbb:sales Manager - Business Loan

About Retail Lending The Retail Lending department focuses on the lending business of the bank by offering various loan products like Home Loans Car Loans and Personal Loans among others They also offer working capital loans and Business loans for Small Businesses and is also responsible for the Rural lending business of the bank About the Role Sales Managers SM are a part of the Bank s sales force whose primary responsibility is to get customers for the bank and explore new business opportunities SMs manage a team of executives responsible for selling loan products to the customers based on their needs They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction Key Skills Communication Excellent verbal and written communications skills for interacting with team members and customers Sales and negotiation Strong negotiation skills to close deals and meet targets Customer Service Ensuring that the sales team provides excellent customer service and addresses customer inquiries and complaints effectively Problem Solving Identifying issues and developing effective solutions to overcame obstacles Key Responsibilities Ensure achievement of the Top line Business Targets by sourcing business through channel teams ASL DSA building and nurturing relationships with the bank branches and by cross-selling other products Conduct sales promotion activities through DSA and Sales Executives in open market and improve relationships through expos and events various activities etc Responsible for launching new products in market Ensure key customer satisfaction through customer service of the highest quality Handle all end to end activities related to the product i e from Login to Disbursement Liaise with various departments within the system Credit Operations etc to ensure smooth process flows Responsible for acquisition of channel partners for sourcing products - Connectors DSAs etc Improve relationship with branches and monitor the performance of ARMs and deepen the relationship with existing clients Prevent minimize the fraudulent risky proposals entry into the system Provide timely feedback to central team for improvements in product features and processes Conduct training for Sales executives and Direct Selling Agents DSA on selling product Create a performance oriented environment through effective team management leading to high employee motivation and productivity Qualifications Optimal qualification for success on the job is Graduation Post-Graduation from a recognized institute Role Proficiencies For successful execution of the job the candidate should possess the following Good communication both verbal and written skill in both English and the local language Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines High sales orientation to meet the sales targets consistently Ability to manage complex client situations Ability to coach and mentor others Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment Skills Refer to the About Company Axis Bank is the third largest private sector bank in India The Bank offers the entire spectrum of financial services to customer segments covering Large and Mid-Corporates MSME Agriculture and Retail Businesses The Bank has a large footprint of 4 594 domestic branches including extension counters with 11 333 ATMs 5 710 cash recyclers spread across the country as on 31st March 2021 The Bank has 6 Virtual Centres and has over 1500 Virtual Relationship Managers as on 31st March 2021 The Overseas operations of the Bank are spread over eight international offices with branches at Singapore Dubai at DIFC and Gift City-IBU representative offices at Dhaka Dubai Abu Dhabi Sharjah and an Overseas subsidiary at London UK The international offices focus on Corporate Lending Trade Finance Syndication Investment Banking and Liability Businesses