Tech Support

Calling all innovators find your future at Fiserv Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved If you want to make an impact on a global scale come make a difference at Fiserv Job Title Tech Support - ACH Processing - Pune LocationWhat does a successful ACH processing do at Fiserv As an experienced member of our Credit Union platform you will be responsible to effectively manage Galaxy application and ensure the reliability availability and performance of our systems You will collaborate with cross-functional teams to implement automation and continuous improvement processes to enhance efficiency and reduce downtime The ideal candidate will have a strong background in Windows Unix Linux and ACH file processingWhat you will do Monitoring Transmission of ACH file within SLAWork on ACH file Processing for In-House ClientsWork on Client cases and complete same within SLAWork on Credit Bureau Report ProcessingPerform Statement processing and Card Files ProcessingWork on Scheduling and PurgesShare Draft Processing Vendor Engagement Fiserv External Deconversion of Credit UnionsAutomate the repetitive task to minimize manual effortsTroubleshoot infrastructure application issues and work with the development team and SMEs to resolve issues faster Create track drive problem and defects task to closure Identify possible points of failure in the infrastructure applications and improve resolve the identified vulnerability Management activities like Incident change and release activities for mission critical application What you will need to have Bachelors degree preferably in Computer Science Electrical Computer Engineering or related fieldOverall 4-12 years of experience processing ACHs in Unix or Mainframe environmentExperience working on monitoring tools and any one OSs like Unix Linux and windows for FTP and ACH file processing Confluence Knowledge articles documentationsAbility to analyze and translate requirements and development stories into automation Experience with Modern scripting language like Python and Observability tool like Splunk Dynatrace etc Flexible to work in shift or weekend on business demand Thank you for considering employment with Fiserv Please Apply using your legal name Complete the step-by-step profile and attach your resume either is acceptable both are preferable Our commitment to Diversity and Inclusion Fiserv is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law Note to agencies Fiserv does not accept resume submissions from agencies outside of existing agreements Please do not send resumes to Fiserv associates Fiserv is not responsible for any fees associated with unsolicited resume submissions Warning about fake job posts Please be aware of fraudulent job postings that are not affiliated with Fiserv Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and or to steal money or financial information Any communications from a Fiserv representative will come from a legitimate Fiserv email address