[Apply Now] Sr. Manager Sales

Date Posted 2024-06-09Country IndiaLocation Otis Elevator Co India Ltd SAKAR IX Sixth Floor Unit Nos 617 618 Beside Old Reserve Bank Of India Near City Gold Ashram Road Ahmedabad 380 009 Gujarat-India Retain Add major customers in Otis fold and handle Key Volume customers of region Drive Share of Wallet Tracking in terms of both volume and value for Key Accounts Initiate Customer Relationship Management CRM activities for the Key accounts Initiate customer events and drive innovative customer contact programmes Work closely with Zonal sales teams and drive bookings from major accounts Monitor the Zonal account management performance and extend active support attending customer meetings based on requirement Partner with all stake holders in the organization in achieving the goals Share new product propositions applications with regional teams for better market penetration Identify techniques and manage product benchmarking in Key Accounts with respect to competition Quotation submission to all the enquiries and compete vigorously in the market for winning the order Payment collection from the Key Account Volume customer as per the terms agreed and good asset management in place To remain proactive to customers employee needs and develop maintain good business relationship with customers Make joint site visits along with construction head to meet the customer as well as assess the site condition during the sales process Tracking of all customer complaints written telephonic addressed to MD GM and Area Manager and responding to them within the stipulated time Present the customer complaint status to Regional Head Ensure that Weekly Monthly reporting is forwarded to reporting manager Conduct SIP meetings at office and ensure that construction and sales resolution of the complaint obtain feedback from the customers On resolution of the complaint obtain feedback from the customers Key Skills Team handling skills Influencing Skills Understanding the industry Dynamics Data Management Analysis Selling experience Market Pulse Communication skills Education Minimum B Tech B E Electrical Mechanical InstrumentationPreferred- MBAEXPERIENCEOverall - 12-18 yrs If you live in a city chances are we will give you a lift or play a role in keeping you moving every day Otis is the worlds leading elevator and escalator manufacturing installation and service company We move 2 billion people every day and maintain approximately 2 2 million customer units worldwide the industry s largest Service portfolio You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers We are 69 000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company When you join Otis you become part of an innovative global industry leader with a resilient business model Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs Today our focus more than ever is on people As a global people-powered company we put people passengers customers and colleagues at the center of everything we do We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do If you would like to learn more about environmental social and governance ESG at Otis click Become a part of the Otis team and help us Buildwhatsnext Otis is An Equal Opportunity Affirmative Action Employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other federally protected class To request an accommodation in completing an employment application due to a special need or a disability please contact us at Privacy Policy and Terms Click on this to read the Policy and Terms