BPO/Telecaller Jobs Opening in Western Era at Kanpur-Others, Kanpur NagarLess

3 days ago

Kanpur, India Western Era Full time

What You’ll Do:Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets Minimum Requirement: Good Communication skills in English Good Problem-solving skills over the call High energy levelConfidence on phone, clear speech, and active listeningSkills Required: Strong communication and listening skills. Basic computer knowledge (MS Word, Excel, typing). Positive attitude and customer-oriented mindset. Ability to handle rejection or objections calmly. Willingness to work in shifts if required.More information about this BPO/Telecaller JobPlease go through the below FAQs to get all answers related to the given BPO/Telecaller jobWhat are the job requirements to apply for this BPO/Telecaller job position? Ans: A candidate must have a minimum of 0 to 3+ year experience as an BPO/Telecaller What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This BPO/Telecaller is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the BPO/Telecaller position? Ans: There are immediate 5 job openings for BPO/Telecaller in our Organisation.

Diploma, BA, 12th Pass (HSE)

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