Sales Development Representative

Overview Synoptek We think globally act locally As a Managed Services Provider Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support enabling our global client-base to grow and transform their businesses We are excited to have experienced continuous growth and in keeping with that momentum we are seeking to add talent to our team When you partner with Synoptek you engage with an ever-growing ever-evolving IT organization that provides a high-caliber team results growth and clarity Responsibilities Sales Development Representative This is an amazing opportunity to work within one of the fastest growing Managed Services Providers We are a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support We foster a fun and connected environment with employee benefits extending beyond general compensation and into company sponsored events and an invested culture of learning The Sales Development Representative SDR is responsible for ensuring the Business Development Managers have a consistent pipeline of qualified mid-enterprise organizations that fit our ideal customer profile The Sales Development Representative s primary responsibility will be to qualify and secure incremental meetings with qualified prospects for your respective Business Development Manager In this position you will be skillfully assessing and following-up on inbound leads in a timely and professional manner as well as identifying and generating new leads through direct outreach efforts such as email cold call and appropriate digital touch points Duties and Responsibilities Secure and schedule qualified discovery meetings for Business Development Managers Develop and manage sales pipeline comprised of new logo opportunities Generate new leads through direct outreach including email phone and appropriate digital touch points Research qualify and follow-up on inbound leads in timely and professional manner Document and update lead and prospect information in CRM database Understand and convey the value of Synoptek s portfolio of services Qualify and ascertain prospect needs Collaborate effectively with other team members Proactively communicate challenges and potential solutions for strategies and campaigns This job description is not designed to be a comprehensive list of the duties and responsibilities required of the employee in this position as duties responsibilities and activities may change at any time with or without notice Qualifications Education Degree in technology or related field from an accredited college or university In lieu of undergraduate degree the ratio is 1 1 - meaning one year of college equals one year of work experience and vice versa Experience Customarily has at least 2 years of sales experience Technology industry preferred Experience with Microsoft Office applications including Teams Exchange SharePoint or OneDrive preferred Experience working with CRM software preferred Experience with phone outreach and email social media campaigning a plus Skills Attributes Synoptek core DNA behaviors Clarity Possesses excellent communication skills makes a concentrated effort to speak the customers language Ability to field questions with concise well-constructed responses OwnIT Shows integrity innovation and accountability in completing daily assignments Results Solutions focused and driven to resolve conflict quickly and precisely Proactively looks for opportunities to contribute to the company s business goals Growth Willing to learn and ask questions Constantly looking for new ways to improve yourself Ability to adapt and grow in a fast-paced environment Team Embraces both customers and colleagues as team members Ability to be flexible respectful engaged and collaborative Competitive nature with a strong work ethic and motivation to succeed Self-motivated with the ability to persuade and overcome objections Operate with integrity follow through on commitments maintain a can-do attitude and demonstrate courage under pressure Comply with HR policies and meet general employment expectations Working Conditions We live by the motto work hard play hard and strive to support our employees in both their professional and personal goals We believe that by hiring the right people leading process improvement and leveraging technology we achieve superior results Work is performed primarily in an office or remote environment final location is subject to business need May be subject to time constraints and tight deadlines May require occasional travel EEO Statement We are proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age veteran status sexual orientation gender identity marital status pregnancy genetic information or any other characteristic protected by law and will not be discriminated against on the basis of disability It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors