Analyst - Operations- Talent, Learning & Culture

About MUFG Global Service MGS MUFG Bank Ltd is Japan s premier bank with a global network spanning in more than 40 markets Outside of Japan the bank offers an extensive scope of commercial and investment banking products and services to businesses governments and individuals worldwide MUFG Bank s parent Mitsubishi UFJ Financial Group Inc MUFG is one of the world s leading financial groups Headquartered in Tokyo and with over 360 years of history the Group has about 120 000 employees and offers services including commercial banking trust banking securities credit cards consumer finance asset management and leasing The Group aims to be the world s most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers serving society and fostering shared and sustainable growth for a better world MUFG s shares trade on the Tokyo Nagoya and New York stock exchanges For more informat About Us MUFG Bank Ltd is Japans premier bank with a global network spanning in more than 40 markets Outside of Japan the bank offers an extensive scope of commercial and investment banking products and services to businesses governments and individuals worldwide MUFG Banks parent Mitsubishi UFJ Financial Group Inc MUFG is one of the worlds leading financial groups Headquartered in Tokyo and with over 360 years of history the Group has about 120 000 employees and offers services including commercial banking trust banking securities credit cards consumer finance asset management and leasing The Group aims to be the worlds most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers serving society and fostering shared and sustainable growth for a better world MUFGs shares trade on the Tokyo Nagoya and New York stock exchanges MUFG Global Service Private Limited Established in 2020 MUFG Global Service Private Limited MGS is 100 subsidiary of MUFG having offices in Bengaluru and Mumbai MGS India has been set up as a Global Capability Centre Centre of Excellence to provide support services across various functions such as IT KYC AML Credit Operations etc to MUFG Bank offices globally MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFGs global network across Americas EMEA and Asia Pacific About the Role Position Title Analyst Senior Analyst TL C Corporate Title Analyst Senior Analyst GHR Reporting to Rakshit Ranya Location Bengaluru Job Profile Position details This position is designed to support and enhance the organization s HR functions by focusing on employee experience learning and development and talent management The role will implement and manage employee engagement programs support the design and delivery of learning solutions and contribute to talent management initiatives such as succession planning and performance management The position ensures effective collaboration with HR teams business stakeholders and external vendors to drive HR strategies and improve overall employee satisfaction and development Roles and Responsibilities The successful candidate will be responsible for the following Employee Experience Implement and manage employee engagement programs Conduct surveys and analyze feedback to drive improvements Support new-hire orientation and onboarding programs Coordinate recognition and reward programs Learning Development Manage learning and development processes including course logistics and scheduling Design develop deliver and measure training programs Collaborate with business stakeholders to create high-quality online learning Support the collection and analysis of feedback on learning activities Talent Management Support talent management programs including succession planning promotions and performance management Participate in talent reviews and workforce planning initiatives Create and maintain talent management documentation and reports Collaborate on the implementation of talent development initiatives General Liaise with HR Business Partners HR Solutions and business units to gather information and escalate discrepancies Ensure effective collaboration with HR teams business stakeholders and external vendors Provide data-driven insights to support strategic HR decisions Job Requirements Work Experience 3-5 yrs experience Exposure to employee experience programs learning and development and talent management Experience in financial services or a highly regulated industry is a plus Experience with HR analytics and data analysis Exposure to talent review succession planning workforce planning and performance management Experience in a complex and or global environment is a plus Skills and experience Functional Technical Competencies Essential Demonstrable Strengths Culture Engagement Understanding of survey processes and tools Knowledge of methods for assessing employee engagement and satisfaction Familiarity with employee retention and recognition programs Exposure to job-attitude theories and principles Learning Development Knowledge of learning and development best practices Experience with Learning Management Systems LMS and HR Information Systems HRIS Strong project and administrative management skills Exposure to digital learning tools and compliance-related training Talent Management Basic knowledge of talent management principles and tools Exposure to performance review and talent development processes Familiarity with workforce planning and HR management systems General Strong analytical and problem-solving skills Advanced capabilities with MS Office Word PowerPoint Excel Ability to manage logistics including booking scheduling and negotiating Solid attention to detail and experience working with large data sets Education Qualifications Education Degree in Human Resources Business Administration or a related field or equivalent work experience Certifications Preferred but not essential Certified Professional in Learning and Performance CPLP Certified Professional in Training Management CPTM Certified Training and Development Professional CTDP Certified Professional in Online Learning COP Personal Requirements Results driven with a strong sense of ownership and accountability and a proactive motivated approach Analytical and strategic thinker with excellent problem-solving skills Ability to work effectively in complex organizational structures and drive progress Excellent time management and prioritization skills Excellent communication skills and the ability to present complex information via simple user-friendly language Strong attention to detail and accuracy Excellent organizational skills with a structured and logical approach to work Ability to manage large workloads and tight deadlines Possess flexibility to work well independently and in teams Equal Opportunity Employer The MUFG Group is committed to providing equal employment opportunities to all applicants and employees and does not discriminate on the basis of race colour national origin physical appearance religion gender expression gender identity sex age ancestry marital status disability medical condition sexual orientation genetic information or any other protected status of an individual or that individual s associates or relatives or any other classification protected by the applicable laws