Relationship Manager

Job Summary As a Relationship Manager you ll be responsible for managing and developing relationships with clients of SME Banking to drive business growth and meet the bank s strategic objectives You ll provide client needs-based solutions structure appropriate credit facility and execute various banking transactions You ll identify prospects and convert to generate new business and proactively build trusted client relationships to maintain a portfolio of active and growing customers This is an opportunity for you to demonstrate your relationship management sales customer service and communications skills Our Relationship Managers can advance their careers across client segments or explore roles across Wealth and Retail Banking About our Wealth and Retail Banking business We service more than 13 million individuals and small businesses with a focus on the affluent segment which encompasses Private Banking Priority Private Priority Banking and Premium In the mass retail space we re focused on emerging affluent clients who will progress in their wealth journey with us and form the pipeline of future affluent clients We re a leading wealth manager in Asia Africa and the Middle East and our deep local presence and international network enables us to capture the strong structural tailwinds which are driving cross-border wealth flows Our comprehensive product propositions span across deposits payments financing advisory investments and bancassurance We re investing USD 1 5 billion in our Affluent banking business Our investment focuses on affluent frontline teams wealth and digital platforms and client centres as well as brand an Key Responsibilities Identify prospects and convert in line with the Bank s direction Provide client-centric solutions structure appropriate credit facility and execute various banking transactions Maintain a portfolio of active and growing customers Market and sell broad range of products such as Trade Services Lending Cash Management and Wealth Prepare credit proposal and loan application of customers Work closely with credit team to ensure good quality lending decisions are made Implement agreed business plan to achieve sales revenue targets Skills and Experience 5 years of relevant experience in serving business commercial or corporate clients A track record in new client acquisition Sound product knowledge on Trade Cash Management Lending and FX and strong understanding of local industries supply and value chains and market environment Experience servicing international businesses under the cross-border context Ability to speak Mandarin fluently is a plus Sound knowledge of wealth products Outstanding communication and presentation skills About Standard Chartered We re an international bank nimble enough to act big enough for impact For more than 170 years we ve worked to make a positive difference for our clients communities and each other We question the status quo love a challenge and enjoy finding new opportunities to grow and do better than before If you re looking for a career with purpose and you want to work for a bank making a difference we want to hear from you You can count on us to celebrate your unique talents and we can t wait to see the talents you can bring us Our purpose to drive commerce and prosperity through our unique diversity together with our brand promise to be here for good are achieved by how we each live our valued behaviours When you work with us you ll see how we value difference and advocate inclusion Together we Do the right thing and are assertive challenge one another and live with integrity while putting the client at the heart of what we do Never settle continuously striving to improve and innovate keeping things simple and learning from doing well and not so well Are better together we can be ourselves be inclusive see more good in others and work collectively to build for the long term What we offer In line with our Fair Pay Charter we offer a competitive salary and benefits to support your mental physical financial and social wellbeing Core bank funding for retirement savings medical and life insurance with flexible and voluntary benefits available in some locations Time-off including annual leave parental maternity 20 weeks sabbatical 12 months maximum and volunteering leave 3 days along with minimum global standards for annual and public holiday which is combined to 30 days minimum Flexible working options based around home and office locations with flexible working patterns Proactive wellbeing support through Unmind a market-leading digital wellbeing platform development courses for resilience and other human skills global Employee Assistance Programme sick leave mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth with opportunities to reskill and upskill and access to physical virtual and digital learning Being part of an inclusive and values driven organisation one that embraces and celebrates our unique diversity across our teams business functions and geographies - everyone feels respected and can realise their full potential 37735