Loan Servicing Manager

The Loan Servicing - Associate will be responsible for leadership skills decision making problem solving skills and strong stake-holder management Excellent analytical skills with the ability to create and process financial spreadsheets Assembling and summarizing data to structure sophisticated reports on financial status and riskJob SummaryAs a Loan Servicing - Associate within our financial team you will be responsible for demonstrating leadership skills decision making and problem-solving abilities Your role will involve strong stakeholder management excellent analytical skills and the ability to create and process financial spreadsheets You will be tasked with assembling and summarizing data to structure sophisticated reports on financial status and risks This role provides an opportunity to showcase your skills in a dynamic and challenging environment Job Responsibilities- Demonstrate excellent verbal and written communication skills leadership skills decision making problem solving skills and strong stake-holder management - Demonstrate excellent analytical skills with the ability to create and process financial spreadsheets - Assembling and summarizing data to structure sophisticated reports on financial status and risks - Providing leadership guidance and support to credit support services staff to ensure a high level of service delivery and customer satisfaction - Manage resources and capacity across multiple projects simultaneously and ensure optimum utilization of resources with NIL impact to business operations - Identifying situations where escalation is warranted and the ability to take action quickly in a high-risk and complex subject matter environment - Prepare KPIs KRIs and publish the data on a regular basis to Senior Leaders Present the data to the ManagementRequired Qualifications Skills and Capabilities- Bachelors or Master s Degree e g B COM BBA MBA MCA etc with 11 years of post-qualification experience or Graduate with Minimum of 13 years of work experience in a financial institution or managing people in a corporate setting - Experience and Strong working knowledge of various aspects of banking products such as Client Onboarding AML Credit Loan operations Underwriting or Investment Banking knowledge - Manage 20 team members and provide regular coaching sessions and feedback and responsible for their career progression - Experience of working partnering with Risk Audit and Compliance to ensure that the overall organizational objectives are met - Leadership - adapts to a changing environment monitor progress and timely deliver the results Enthusiastic self-motivated and effective under pressure - Accountability - proven ability to support execution of deliverables projects Seeks ways to increase efficiency and effectiveness of work performed Willing to take personal responsibility accountability - Project management experience including identifying steps needed to complete project executing major milestones summarizing findings and presenting to senior management Preferred Qualifications Skills and Capabilities- Strong influencing negotiation and facilitation skills with the ability to foster and maintain collaborative relationships with multiple stakeholders - Strong organization attention to detail time management planning skills and the ability to handle multiple competing priorities - Demonstrated ability to communicate effectively to multiple levels of management both written and verbal - Well informed in current financial subjects accounting tax laws money market and business environmentsAbout Us JPMorgan Chase Co one of the oldest financial institutions offers innovative financial solutions to millions of consumers small businesses and many of the world s most prominent corporate institutional and government clients under the J P Morgan and Chase brands Our history spans over 200 years and today we are a leader in investment banking consumer and small business banking commercial banking financial transaction processing and asset management We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success We are an equal opportunity employer and place a high value on diversity and inclusion at our company We do not discriminate on the basis of any protected attribute including race religion color national origin gender sexual orientation gender identity gender expression age marital or veteran status pregnancy or disability or any other basis protected under applicable law We also make reasonable accommodations for applicants and employees religious practices and beliefs as well as mental health or physical disability needs Visit our for more information about requesting an accommodation About the Team J P Morgan Asset Wealth Management delivers industry-leading investment management and private banking solutions Asset Management provides individuals advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals Wealth Management helps individuals families and foundations take a more intentional approach to their wealth or finances to better define focus and realize their goals