Loan Servicing

4 days ago

Bengaluru, Karnataka, India JP Morgan Chase & Co. Full time
Job Description

The Loan Servicing Supervisor - Team Leader, a pivotal role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Supervisor, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless operation and success of our financial services. Join us to play a crucial role in our dynamic and collaborative environment.

Job Summary

As a Loan Servicing Supervisor - Team Leader within our Loans group, you will oversee and guide your team daily to ensure the fulfillment of all Service Level Agreements (SLAs). You will supervise a range of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to enhance your skills in managing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations

Job Responsibilities

- Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution.
- Supervise processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation.
- Ensure adherence to QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model.
- Serve as the SME, handling complex process-related queries and routing them to onshore teams if needed.
- Implement a robust Knowledge Management model, including SOP maintenance and training.
- Drive 100% compliance with process-related policies, guidelines, and controls.
- Motivate and support team members to meet goals, identifying HIPOs and planning for their development.
- Identify alternatives and options for issues, seeking alternative scenarios.
- Work collaboratively with others, valuing diverse skills and building interdependence.
- Identify training needs to improve performance and ensure compliance with training timelines.
- Ensure high team depth with trained backups for critical work queues.

Required Qualifications, Skills and Capabilities

- Hold a Bachelor's degree with minimum 6 years of relevant loan servicing experience in syndicated loans or back office/financial industry roles.
- Gain knowledge of loan systems like Loan IQ.
- Possess knowledge of nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems.
- Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues.
- Maintain a strong risk and control mindset.
- Understand investment banking products, including loans.
- Drive small to medium-sized projects, achieving strong results.

Preferred qualifications, skills and capabilities

- Maintain a strong control mindset and adhere to a high degree of business ethics, with in-depth experience in loan products and global markets.
- Communicate excellently and possess the ability to pick up complex systems architecture easily.
- Drive global initiatives and effect change in a large organization.

  • Loan Servicing

    2 days ago

    Bengaluru, Karnataka, India JP Morgan Chase & Co. Full time

    Job DescriptionJoin the firm that FORTUNE has named one of the top five World's Most Admired Companies and LinkedIn ranked #1 out of 50 of the best companies in the U.S. for best places to work and grow your career.As a Loan Servicing Analyst within JPMorganChase, you will manage an assigned portfolio of loans, ensuring the smooth operation of the loan...

  • Loan Servicing

    4 days ago

    Bengaluru, Karnataka, India Chase- Candidate Experience page Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join the firm that FORTUNE has named one of the top five "World's Most Admired Companies" and LinkedIn ranked #1 out of 50 of the best companies in the U.S. for best places to work and grow your career.As a Loan Servicing Analyst within JPMorganChase, you will manage an assigned portfolio of loans, ensuring the smooth operation of the loan...

  • Loan Servicing

    3 days ago

    Bengaluru, Karnataka, India JP Morgan Chase & Co. Full time

    Job DescriptionJoin the firm that FORTUNE has named one of the top five World's Most Admired Companies and LinkedIn ranked #1 out of 50 of the best companies in the U.S. for best places to work and grow your career.As a Loan Servicing Specialist II within JPMorganChase, you will play a crucial role in managing an assigned portfolio of loans, ensuring...

  • Loan Servicing

    4 days ago

    Bengaluru, Karnataka, India Chase- Candidate Experience page Full time US$ 90,000 - US$ 1,20,000 per year

    Join the firm that FORTUNE has named one of the top five "World's Most Admired Companies" and LinkedIn ranked #1 out of 50 of the best companies in the U.S. for best places to work and grow your career.As a Loan Servicing Specialist IV within JPMorganChase, you will play a pivotal role in managing an assigned portfolio of loans, ensuring adherence to...

  • Loan Servicing

    4 weeks ago

    Bengaluru, Karnataka, India JPMorgan Chase Full time

    Job Category Lending Services Join the firm that FORTUNE has named one of the top five World s Most Admired Companies and LinkedIn ranked 1 out of 50 of the best companies in the U S for best places to work and grow your career As a Loan Servicing Specialist IV within JPMorganChase you will play a pivotal role in managing an assigned portfolio of...

  • Loan Servicing

    4 weeks ago

    Bengaluru, Karnataka, India JPMorgan Chase Full time

    Job Category Lending Services The Loan Servicing Supervisor - Team Leader a pivotal role within our Loans group This key position is designed to deliver on specific tasks and requirements making it an essential part of our team As a Loan Servicing Supervisor you will gain valuable exposure to various aspects of running a banking office ...

  • Loan Servicing

    3 days ago

    Bengaluru, Karnataka, India Chase- Candidate Experience page Full time US$ 90,000 - US$ 1,20,000 per year

    Loan Servicing Specialist – Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning...

  • Loan Servicing Representative

    1 day ago

    Bengaluru, Karnataka, India beBeeLoanServicingRepresentative Full time US$ 40,000 - US$ 60,000

    Job Title: Loan Servicing Representative ">Are you an effective communicator with a knack for resolving customer queries? Do you have a keen eye for detail and a passion for ensuring seamless loan transactions?">Job Description:">We are seeking a skilled Loan Servicing Representative to join our team. As a key member of our loan servicing department, you...

  • Loan Servicing Professional

    2 days ago

    Bengaluru, Karnataka, India beBeeLoanServicing Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Job OverviewWe are seeking a skilled Loan Servicing Professional to manage an assigned portfolio of loans.This role requires strong analytical skills, effective communication, and conflict resolution abilities.The successful candidate will oversee loan operations, ensure timely completions, and make informed decisions based on established...

  • Loan Servicing

    4 weeks ago

    Bengaluru, Karnataka, India JPMorgan Chase Full time

    Job Category Lending Services Loan Servicing Specialist III - Senior Team Member a pivotal role within our Loans group This position is integral to our team offering the opportunity to engage with various facets of banking operations As a key contributor you will be expected to excel in executing specific tasks and requirements driving success and...