Loan Servicing

4 weeks ago

Bengaluru, Karnataka, India JP Morgan Chase & Co. Full time
Job Description

The Loan Servicing Supervisor - Team Leader, a pivotal role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Supervisor, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless operation and success of our financial services. Join us to play a crucial role in our dynamic and collaborative environment.

Job Summary

As a Loan Servicing Supervisor - Team Leader within our Loans group, you will oversee and guide your team daily to ensure the fulfillment of all Service Level Agreements (SLAs). You will supervise a range of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to enhance your skills in managing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations

Job Responsibilities

- Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution.
- Supervise processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation.
- Ensure adherence to QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model.
- Serve as the SME, handling complex process-related queries and routing them to onshore teams if needed.
- Implement a robust Knowledge Management model, including SOP maintenance and training.
- Drive 100% compliance with process-related policies, guidelines, and controls.
- Motivate and support team members to meet goals, identifying HIPOs and planning for their development.
- Identify alternatives and options for issues, seeking alternative scenarios.
- Work collaboratively with others, valuing diverse skills and building interdependence.
- Identify training needs to improve performance and ensure compliance with training timelines.
- Ensure high team depth with trained backups for critical work queues.

Required Qualifications, Skills and Capabilities

- Hold a Bachelor's degree with minimum 6 years of relevant loan servicing experience in syndicated loans or back office/financial industry roles.
- Gain knowledge of loan systems like Loan IQ.
- Possess knowledge of nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems.
- Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues.
- Maintain a strong risk and control mindset.
- Understand investment banking products, including loans.
- Drive small to medium-sized projects, achieving strong results.

Preferred qualifications, skills and capabilities

- Maintain a strong control mindset and adhere to a high degree of business ethics, with in-depth experience in loan products and global markets.
- Communicate excellently and possess the ability to pick up complex systems architecture easily.
- Drive global initiatives and effect change in a large organization.

  • Loan Servicing

    3 weeks ago

    Bengaluru, Karnataka, India JP Morgan Chase & Co. Full time

    Job DescriptionJoin the firm that FORTUNE has named one of the top five World's Most Admired Companies and LinkedIn ranked #1 out of 50 of the best companies in the U.S. for best places to work and grow your career.As a Loan Servicing Analyst within JPMorganChase, you will manage an assigned portfolio of loans, ensuring the smooth operation of the loan...

  • Loan Servicing

    4 days ago

    Bengaluru, Karnataka, India Chase- Candidate Experience page Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join the firm that FORTUNE has named one of the top five "World's Most Admired Companies" and LinkedIn ranked #1 out of 50 of the best companies in the U.S. for best places to work and grow your career.As a Loan Servicing Analyst within JPMorganChase, you will manage an assigned portfolio of loans, ensuring the smooth operation of the loan...

  • Loan Servicing

    4 weeks ago

    Bengaluru, Karnataka, India JP Morgan Chase & Co. Full time

    Job DescriptionJoin the firm that FORTUNE has named one of the top five World's Most Admired Companies and LinkedIn ranked #1 out of 50 of the best companies in the U.S. for best places to work and grow your career.As a Loan Servicing Specialist II within JPMorganChase, you will play a crucial role in managing an assigned portfolio of loans, ensuring...

  • Loan Servicing

    4 days ago

    Bengaluru, Karnataka, India Chase- Candidate Experience page Full time US$ 90,000 - US$ 1,20,000 per year

    Join the firm that FORTUNE has named one of the top five "World's Most Admired Companies" and LinkedIn ranked #1 out of 50 of the best companies in the U.S. for best places to work and grow your career.As a Loan Servicing Specialist IV within JPMorganChase, you will play a pivotal role in managing an assigned portfolio of loans, ensuring adherence to...

  • Loan Servicing

    2 weeks ago

    Bengaluru, Karnataka, India JPMorganChase Full time US$ 80,000 - US$ 1,20,000 per year

    JOB DESCRIPTION Join the firm that FORTUNE has named one of the top five "World's Most Admired Companies" and LinkedIn ranked #1 out of 50 of the best companies in the U.S. for best places to work and grow your career. As a Loan Servicing Specialist IV within JPMorganChase, you will play a pivotal role in managing an assigned portfolio of loans, ensuring...

  • Loan Servicing

    2 weeks ago

    Bengaluru, Karnataka, India JPMorganChase Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    JOB DESCRIPTIONThe Loan Servicing Supervisor - Team Leader, a pivotal role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Supervisor, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless...

  • Loan Servicing

    2 days ago

    Bengaluru, Karnataka, India Chase- Candidate Experience page Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Loan Servicing Specialist – Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning...

  • Loan Servicing Manager

    2 days ago

    Bengaluru, Karnataka, India JPMC Candidate Experience page Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Join the firm that FORTUNE has named one of the top five "World's Most Admired Companies" and LinkedIn ranked #1 out of 50 of the best companies in the U.S. for best places to work and grow your career.As a Loan Servicing Manager II within JPMorganChase, you will supervise a team of loan servicing specialists, ensuring effective management of a loan...

  • Loan Servicing

    3 weeks ago

    Bengaluru, Karnataka, India JPMorgan Chase Full time

    Job Category Lending Services Loan Servicing Specialist - Team Member a pivotal role within our Loans group This essential position is designed to deliver on specific tasks and requirements making it a crucial part of our team As a Loan Servicing Specialist you will gain valuable exposure to various aspects of operating a banking office contributing...

  • Loan Servicing

    1 week ago

    Bengaluru, Karnataka, India JPMorgan Chase Full time

    Loan Servicing Specialist - Team Member a pivotal role within our Loans group This essential position is designed to deliver on specific tasks and requirements making it a crucial part of our team As a Loan Servicing Specialist you will gain valuable exposure to various aspects of operating a banking office contributing to the seamless functioning and...