Technical Project Manager

Dear Candidates,

We're excited to share a new opportunity for the position of Technical Project Manager-Cloud Infrastructure at Infogain. Below, you'll find a brief overview of the company and job requirements.

We're looking for a seasoned professional with:

- 15+ years of overall experience, with a minimum of 4–5 years in Project/Program Management
- At least 4 years of experience managing Azure Cloud Operations
- A strong background in Cloud Infrastructure Managed Services
- Availability to join immediately or within 30 days
- Willingness to work in a Hybrid model

If this sounds like a fit for your background and interests, please review the detailed JD and send your updated resume to:

Anoushka.Goyal@Infogain.com

Kindly apply only if your profile aligns closely with the role requirements.

Company Overview:

Infogain is a global leader in digital customer experience engineering, headquartered in Silicon Valley with design-and-build centers around the world. We partner with enterprises across travel, retail, insurance, and technology verticals to accelerate experience-led digital transformation through innovative technologies like cloud, microservices, automation, IoT, and AI.

Available Work Locations:(Twice a Week or basis the Project Requirement)

- Sector 60, Noida, Uttar Pradesh
- DLF Cyber City SEZ, Gurugram, Haryana
- Electronics City Phase 1, Bengaluru, Karnataka
- Balewadi, Pune, Maharashtra
- Chandivali, Powai, Mumbai, Maharashtra

Job Summary:

Role Summary: We are seeking a highly experienced and self-driven Technical Project Manager with a deep understanding of Azure Cloud Infrastructure and proven capabilities in project management, service delivery, and pre-sales support. This is a hybrid role designed for a senior professional who can lead and coordinate infrastructure transformation and steady-state managed services engagements, while also contributing to presales pursuits and ensuring successful delivery outcomes.

Job Description:

Experience:

15+ years overall experience with at least 4–5 years in Project/Program Management, preferably in Cloud Infrastructure Managed Services. Minimum 4 years of experience managing Azure cloud operations.

Key Responsibilities:

1. Project Management (50%)

- Lead end-to-end project lifecycle for cloud infrastructure engagements—planning, execution, tracking, and closure.
- Manage multi-disciplinary teams delivering Azure infrastructure projects (e.g., migration, modernization, landing zone implementation, infra-as-code).
- Create and maintain project plans, risk registers, budgets, and dashboards; own project reporting cadence with internal and external stakeholders.
- Ensure governance through weekly status reviews, RAID log maintenance, and change request handling.
- Handle escalations and ensure customer expectations are aligned with delivery milestones.

2. Service Delivery Management (30%)

- Oversee steady-state managed services delivery across Azure infrastructure (IaaS, PaaS, Networking, Security, Monitoring).
- Ensure SLAs, KPIs, and compliance requirements are met for customer environments.
- Work closely with operations teams (L2/L3) to resolve chronic issues, improve service health, and drive automation or tooling initiatives.
- Participate in QBRs and service reviews, contributing to CSAT improvements and continuous service enhancement.

3. Pre-Sales Support (20%)

- Contribute to solution design, effort estimation, and proposal writing for managed services and Azure project opportunities.
- Participate in customer workshops and RFP/RFI responses, bringing a delivery and PMO lens to solutioning.
- Collaborate with sales and solution architects to shape delivery-aligned proposals with realistic commitments.

Required Skills & Qualifications:

- 15+ years of overall IT experience, with at least 4–5 years in Project/Program Management.
- 5+ years of experience in cloud infrastructure, with 3+ years on Azure operations.
- Experience managing both project-based and managed services (steady state) engagements.
- Solid understanding of Azure services: IaaS, Networking, PaaS components, Azure Monitor, Security, ARM templates/Bicep, etc.
- Strong command over project management frameworks (PMP/PMI, Agile, or equivalent).
- Excellent stakeholder and communication management—able to work directly with senior customer leadership.
- Proven ability to manage budgets, forecasts, and resource allocations.
- Exposure to cost and effort modeling in pre-sales scenarios is a plus.

Preferred Certifications:

- PMP, PRINCE2, or equivalent Project Management certification.
- Azure certifications (e.g., AZ-900, AZ-104, AZ-305) are strongly preferred.
- ITIL Foundation or Intermediate level certification is a plus.

Who You Are:

- A seasoned delivery leader who thrives in fast-paced, customer-facing roles.
- Able to flex between execution, delivery governance, and pre-sales without compromising quality.
- Comfortable working with distributed teams and driving accountability across virtual teams.
- Strong analytical thinker with a delivery mindset and solution-oriented approach.

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