It Support Specialist

14 hours ago

Vadodara Gujarat, India KMK Consulting Full time

Company Overview KMK Consulting Inc is a leading provider of actionable insights in the life sciences industry specializing in Commercial Analytics Sales Planning Operations and HEOR RWE We partner with pharmaceutical and biotech clients to transform complex data into strategic solutions that drive commercial success optimize patient journeys and enhance real-world outcomes Our tailored approach whether project-based on-site or hybrid ensures we support our clients every step of the way fostering innovation and measurable impact Headquartered with a global presence KMK is committed to elevating success and improving patient care through evidence-based analytics and deep industry expertise Learn more at kmkconsultinginc com IT Support Specialist PHP-Python-jQuery-Linux-MySql We are looking for a highly capable IT support specialist to provide technical assistance to cross team In this role your duties will include Troubleshoot debugging and identifying root cause of any issue cross team support managing production and UAT deployment Also provide KMK Tools training and Log bugs and enhancement requests in JIRA tools To ensure success as an IT support specialist you should have good knowledge of Excel SQL PHP Python jQuery MongoDB and Linux basic commands IT Support Specialist Responsibilities Work with cross team to support and fix production and UAT issues or queries Troubleshoot debug and identify root cause analysis of issues Provide technical assistance to cross team members Log bugs and enhancement requests in JIRA tool Provide cross-team support Resolve technical issues in a timely manner using available resources Maintaining databases and ensuring system security Keep proper documentation of deployments and releases The preferred candidate must have work experience in PHP Python and jQuery IT Support Specialist Requirements Knowledge of SQL preferable experience with MySQL Good knowledge of Excel Good knowledge of JSON Knowledge of programming languages e g Python PHP Javascript jQuery is a plus Familiarity with databases e g MySQL MongoDB Linux Shell Ubuntu AWS experience is a plus Experience with Apache web server configuration is a plus Good understanding of code versioning tools such as Git and deployment procedures Excellent communication and teamwork skills Great attention to detail and analytical mind Strong troubleshooting and critical thinking skills Good to have skills Having experience with AWS services like EC2 S3 instances etc Experience with CI CD tools Understanding of Docker About KMK consulting Inc KMK Consulting brings together a range of functional competencies in marketing science market research forecasting and sales force effectiveness to provide our biopharma clients with fully integrated solutions that support their commercial success Powered by JazzHR

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