Service Advisor
3 weeks ago
The Service Advisor is responsible for providing exceptional customer service by accurately diagnosing vehicle problems scheduling service appointments communicating repair needs and costs and ensuring timely completion of work They serve as the primary point of contact for customers seeking automotive service and repairs Responsibilities - Customer Service Greet customers promptly and professionally Listen attentively to customer concerns and accurately document vehicle issues Provide clear and concise explanations of recommended repairs and maintenance Maintain consistent communication with customers throughout the service process Address customer inquiries and resolve complaints effectively Follow up with customers to ensure satisfaction after service completion - Service Operation Schedule service appointments and manage the service schedule efficiently Create accurate repair orders and estimates Perform vehicle walk-arounds and document existing damage Communicate with technicians to ensure timely and accurate completion of repairs Monitor the progress of repairs and keep customers informed of any delays Process payments and handle customer invoicing Maintain accurate service records and documentation Promote and sell needed services to customers - Technical Knowledge Stay up-to-date on automotive technology and repair procedures Understand vehicle systems and components Be able to accurately translate technical information into customer-friendly terms Maintain a working knowledge of warranty policies - Administrative Tasks Maintain a clean and organized work area Answer phones and respond to emails Process warranty claims Order parts as needed Follow company policies and procedures Skills Excellent communication and interpersonal skills Strong customer service orientation Ability to multitask and prioritize effectively Strong organizational and time management skills Basic computer skills Technical aptitude and ability to learn automotive systems Sales skills Qualifications Education High school diploma or equivalent required associate s or bachelor s degree in a related field preferred Experience Previous experience in automotive service or customer service is highly desirable Job Types Full-time Permanent Fresher Pay From 12 000 00 per month Benefits Health insurance Provident Fund Experience 10 key typing 1 year Required Work Location In person
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Service Advisor
4 weeks ago
Nagercoil, TN, IN Hari Balakrishna Automobiles Full timeJob Title Service Advisor - Commercial Vehicles Eicher Location Haribalakrishna Automobiles-Therekalputhoor-Nagercoil Job Summary The Service Advisor will act as the main point of contact between customers and the service department Responsible for understanding customer concerns providing accurate job estimates coordinating with the workshop team and...
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Service Advisor
2 weeks ago
Nagercoil, TN, IN Hari Balakrishna Automobiles Full timeJob Title Service Advisor - Commercial Vehicles Location Nagercoil Job Summary The Service Advisor will act as the main point of contact between customers and the service department Responsible for understanding customer concerns providing accurate job estimates coordinating with the workshop team and ensuring timely delivery of serviced commercial vehicles...
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Service Advisor
6 days ago
Perundurai, India VR Suzuki Full timeThe Service Advisor serves as the primary point of contact between the customer and the service center. Their main responsibility is to ensure a seamless service experience for two-wheeler customers by understanding their needs, offering appropriate service solutions, and maintaining high levels of customer satisfaction. **Key Responsibilities**: **Customer...
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Service Advisor
4 weeks ago
Ramanathapuram, TN, IN Bajaj 2w&3w Full timeService Advisor Job Role In Automobile Bajaj 3w Dealership Job Type Full-time Pay 15 000 00 - 20 000 00 per month Benefits Cell phone reimbursement Provident Fund Work Location In person
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Service Advisor
4 weeks ago
Ramanathapuram, TN, IN AMPL Mahindra Karaikudi Full timeMinimum 1 year experience required as Service Advisor in Automobile Job Types Full-time Permanent Pay 12 000 00 - 18 000 00 per month Benefits Cell phone reimbursement Health insurance Provident Fund Work Location In person
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Service Advisor
3 weeks ago
Perambalur, TN, IN Sri Karpaga Vinayagar Car Care Full timeService advisors should have excellent communication skills a compassionate and patient attitude and the ability to perform basic math skills Job Types Full-time Permanent Fresher Pay 10 000 00 - 20 000 00 per month Benefits Cell phone reimbursement Health insurance Provident Fund Application Question s Share your contact number Education Secondary 10th Pass...
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Service Advisor
3 days ago
Salem, TN, IN THRIVENI CAR COMPANY PVT LTD Full timeJob Title Service Advisor Department Service Reports To Service Manager Job Summary The Service Advisor acts as the main point of contact between customers and the service department They are responsible for understanding customer needs recommending appropriate vehicle services or repairs ensuring high-quality customer satisfaction and coordinating with...
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Service Advisor
4 weeks ago
Tuticorin, TN, IN Pearl Honda Full timeJob Summary The Service Advisor acts as the key link between customers and the service department This role is responsible for understanding customer complaints preparing job estimates coordinating with technicians and ensuring timely delivery of vehicles or equipment with complete customer satisfaction Key Responsibilities Greet customers and understand...
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Service Advisor(male)
7 days ago
Kovilpatti, TN, IN ATHIRST AUTO PRIVATE LIMITED Full timeJob Opening Company Athirst Suzuki Position Service Advisor Salary 12000 Location Kovilpatti Qualification Diploma or Degree Gender Male Two Wheeler Licence Must Eligibilty Freshers or Experience Contact 9488995077 Job Type Permanent Pay Up to 12 000 00 per month Benefits Cell phone reimbursement Internet reimbursement Work Location In person
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Service Billing
2 weeks ago
Perundurai, TN, IN VR Suzuki Full timeService Billing Prepare and generate accurate service bills for two-wheeler customers Verify spare parts and labor charges before billing Maintain records of daily service invoices Handle cash card and digital payments with proper accountability Support service advisors in billing-related queries Tele-calling Call existing customers for service reminders and...