Service Advisor

3 weeks ago


Perundurai TN IN VR Suzuki Full time

The Service Advisor is responsible for providing exceptional customer service by accurately diagnosing vehicle problems scheduling service appointments communicating repair needs and costs and ensuring timely completion of work They serve as the primary point of contact for customers seeking automotive service and repairs Responsibilities - Customer Service Greet customers promptly and professionally Listen attentively to customer concerns and accurately document vehicle issues Provide clear and concise explanations of recommended repairs and maintenance Maintain consistent communication with customers throughout the service process Address customer inquiries and resolve complaints effectively Follow up with customers to ensure satisfaction after service completion - Service Operation Schedule service appointments and manage the service schedule efficiently Create accurate repair orders and estimates Perform vehicle walk-arounds and document existing damage Communicate with technicians to ensure timely and accurate completion of repairs Monitor the progress of repairs and keep customers informed of any delays Process payments and handle customer invoicing Maintain accurate service records and documentation Promote and sell needed services to customers - Technical Knowledge Stay up-to-date on automotive technology and repair procedures Understand vehicle systems and components Be able to accurately translate technical information into customer-friendly terms Maintain a working knowledge of warranty policies - Administrative Tasks Maintain a clean and organized work area Answer phones and respond to emails Process warranty claims Order parts as needed Follow company policies and procedures Skills Excellent communication and interpersonal skills Strong customer service orientation Ability to multitask and prioritize effectively Strong organizational and time management skills Basic computer skills Technical aptitude and ability to learn automotive systems Sales skills Qualifications Education High school diploma or equivalent required associate s or bachelor s degree in a related field preferred Experience Previous experience in automotive service or customer service is highly desirable Job Types Full-time Permanent Fresher Pay From 12 000 00 per month Benefits Health insurance Provident Fund Experience 10 key typing 1 year Required Work Location In person


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