Service Advisor
1 day ago
The Service Advisor is responsible for providing exceptional customer service by accurately diagnosing vehicle problems scheduling service appointments communicating repair needs and costs and ensuring timely completion of work They serve as the primary point of contact for customers seeking automotive service and repairs Responsibilities - Customer Service Greet customers promptly and professionally Listen attentively to customer concerns and accurately document vehicle issues Provide clear and concise explanations of recommended repairs and maintenance Maintain consistent communication with customers throughout the service process Address customer inquiries and resolve complaints effectively Follow up with customers to ensure satisfaction after service completion - Service Operation Schedule service appointments and manage the service schedule efficiently Create accurate repair orders and estimates Perform vehicle walk-arounds and document existing damage Communicate with technicians to ensure timely and accurate completion of repairs Monitor the progress of repairs and keep customers informed of any delays Process payments and handle customer invoicing Maintain accurate service records and documentation Promote and sell needed services to customers - Technical Knowledge Stay up-to-date on automotive technology and repair procedures Understand vehicle systems and components Be able to accurately translate technical information into customer-friendly terms Maintain a working knowledge of warranty policies - Administrative Tasks Maintain a clean and organized work area Answer phones and respond to emails Process warranty claims Order parts as needed Follow company policies and procedures Skills Excellent communication and interpersonal skills Strong customer service orientation Ability to multitask and prioritize effectively Strong organizational and time management skills Basic computer skills Technical aptitude and ability to learn automotive systems Sales skills Qualifications Education High school diploma or equivalent required associate s or bachelor s degree in a related field preferred Experience Previous experience in automotive service or customer service is highly desirable Job Types Full-time Permanent Fresher Pay From 12 000 00 per month Benefits Health insurance Provident Fund Experience 10 key typing 1 year Required Work Location In person
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Service Advisor
4 weeks ago
Perundurai, TN, IN Lakshmi motor Full timeThe Service Advisor serves as the primary point of contact between the customer and the service center Their main responsibility is to ensure a seamless service experience for two-wheeler customers by understanding their needs offering appropriate service solutions and maintaining high levels of customer satisfaction Key Responsibilities Customer...
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Service Advisor
7 days ago
Nagercoil, TN, IN Hari Balakrishna Automobiles Full timeJob Title Service Advisor - Commercial Vehicles Eicher Location Haribalakrishna Automobiles-Therekalputhoor-Nagercoil Job Summary The Service Advisor will act as the main point of contact between customers and the service department Responsible for understanding customer concerns providing accurate job estimates coordinating with the workshop team and...
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Service Advisor
2 weeks ago
Perundurai, India VR Suzuki Full timeThe Service Advisor serves as the primary point of contact between the customer and the service center. Their main responsibility is to ensure a seamless service experience for two-wheeler customers by understanding their needs, offering appropriate service solutions, and maintaining high levels of customer satisfaction. **Key Responsibilities**: **Customer...
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Service Advisor
1 week ago
Perundurai, India VR Suzuki Full timeThe Service Advisor is responsible for providing exceptional customer service by accurately diagnosing vehicle problems, scheduling service appointments, communicating repair needs and costs, and ensuring timely completion of work. They serve as the primary point of contact for customers seeking automotive service and repairs. **Responsibilities**: -...
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Service Advisor
2 weeks ago
Piravam, KL, IN SAI SERVICE PRIVATE LIMITED Full timeWe required experienced service service advisor Job Type Full-time Pay 15 000 00 - 20 000 00 per month Benefits Cell phone reimbursement Health insurance Provident Fund Work Location In person
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Service Advisor
7 days ago
Ramanathapuram, TN, IN Bajaj 2w&3w Full timeService Advisor Job Role In Automobile Bajaj 3w Dealership Job Type Full-time Pay 15 000 00 - 20 000 00 per month Benefits Cell phone reimbursement Provident Fund Work Location In person
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Service Advisor
5 days ago
Ramanathapuram, TN, IN AMPL Mahindra Karaikudi Full timeMinimum 1 year experience required as Service Advisor in Automobile Job Types Full-time Permanent Pay 12 000 00 - 18 000 00 per month Benefits Cell phone reimbursement Health insurance Provident Fund Work Location In person
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Service Advisor
2 weeks ago
Bhavani, TN, IN Lakshmi motor Full timeThe Service Advisor acts as the main point of contact between customers and the service department The role involves receiving vehicles for service understanding customer concerns preparing job cards coordinating with technicians and ensuring timely delivery and customer satisfaction Key Responsibilities Greet customers courteously and understand their...
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Service Advisor
2 weeks ago
Piravam, KL, IN SAI SERVICE PRIVATE LIMITED Full timeWe required minimum 1 year experienced service advisor for our piravom location Candidate must have Diploma or B Tech in automobile engineering Job Types Full-time Permanent Pay 15 000 00 - 20 000 00 per month Benefits Cell phone reimbursement Health insurance Life insurance Provident Fund Work Location In person
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Service Advisor
3 days ago
Tuticorin, TN, IN Pearl Honda Full timeJob Summary The Service Advisor acts as the key link between customers and the service department This role is responsible for understanding customer complaints preparing job estimates coordinating with technicians and ensuring timely delivery of vehicles or equipment with complete customer satisfaction Key Responsibilities Greet customers and understand...
