Service Advisor
4 weeks ago
Job Title Service Advisor Department Service Reports To Service Manager Job Summary The Service Advisor acts as the main point of contact between customers and the service department They are responsible for understanding customer needs recommending appropriate vehicle services or repairs ensuring high-quality customer satisfaction and coordinating with technicians to complete work efficiently Key Responsibilities Customer Interaction Service Management Greet customers promptly and professionally upon arrival Listen to customers concerns describe vehicle issues and document all required information accurately Explain recommended maintenance and repair services including pricing timelines and warranty coverage Prepare and present service estimates and obtain customer approval Maintain regular communication with customers regarding service status and completion Ensure vehicles are delivered on time and meet quality standards Coordination Administration Create update and close repair orders in the system Coordinate with technicians and parts departments to ensure timely completion of work Monitor job progress and follow up on any delays Review completed work orders for accuracy before vehicle delivery Sales Performance Promote additional services maintenance plans or accessories when appropriate Meet or exceed monthly service targets and customer satisfaction goals Support warranty claims processing and documentation Customer Satisfaction Retention Handle customer complaints with professionalism and resolve issues promptly Follow up with customers post-service to ensure satisfaction Build and maintain strong long-term customer relationships Qualifications Skills Bachelor s degree Diploma in Automotive Mechanical or Business field preferred 2-5 years of experience in automotive service or related customer-facing roles Strong technical understanding of vehicles and service processes Excellent communication interpersonal and negotiation skills Ability to multitask and manage time effectively in a fast-paced environment Proficiency in DMS Dealer Management System CRM tools and MS Office Customer-oriented attitude with problem-solving aptitude Key Performance Indicators KPIs Customer satisfaction score CSI Service upsell rate Average repair order value On-time service delivery rate Repeat customer retention Job Types Full-time Permanent Fresher Pay 11 000 00 - 15 000 00 per month Benefits Health insurance Provident Fund Work Location In person
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Service Advisor
3 weeks ago
Salem, TN, IN Krysttal Motors (p) Ltd Full timeContact Nine9Four4Two0Three4Five5 SML ISUZU invites interested candidates for Service advisor role Only from Automobile field Need Basic computer knowledge Minimum 2-5 years experience in Automobile field Working Time 9 30 AM to 6 00 PM Salary Rs 20 000 to Rs 30 000 Yearly Increment Available Age 25 to 35 ESI PF facilities available Feel free to call us on...
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Service Advisor
1 week ago
Salem, TN, IN Sri Lakshmi Automobiles World Full time- Service Advisor Fresher Company Sri Lakshmi Automobiles World Position Service Advisor Qualification BE Automobile Mechanical Electrical - Freshers Location Salem Ulundurpet Attur Konganapuram Facilities Free Food Accommodation Employment Type Full-time Roles Responsibilities Assist customers with vehicle service requirements and provide accurate service...
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Service Advisor
1 day ago
Salem, India Thriveni Car Company Pvt Ltd Full time**Job Title**: Service Advisor **Location**: Salem **Reports To**: Service Manager **Department**: Service Department **Job Overview**: The Service Advisor acts as the primary liaison between customers and the service department. They are responsible for understanding customer concerns, scheduling service work, communicating repair needs clearly, providing...
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Service Advisor
7 days ago
Salem, Tamil Nadu, India MS Chamundi Enfield Full time ₹ 1,44,000 - ₹ 2,16,000 per yearJob Opening : Service Advisor – Royal Enfield Authorized Service CentreLocation: [Salem]Company: Chamundi EnfieldJob Type: Full-timeDepartment: ServiceJob Summary:We are seeking a motivated and customer-oriented Service Advisor to join our Royal Enfield Authorized Service Centre. The ideal candidate will have experience in two-wheeler service operations,...
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Service Advisor
2 days ago
Piravam, KL, IN SAI SERVICE PRIVATE LIMITED Full timeWe required minimum 1 year experienced service advisor for our piravom location Candidate must have Diploma or B Tech in automobile engineering Job Types Full-time Permanent Pay 15 000 00 - 20 000 00 per month Benefits Cell phone reimbursement Health insurance Life insurance Provident Fund Work Location In person
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Service Advisor
6 days ago
Perambalur, TN, IN Sri Karpaga Vinayagar Car Care Full timeService advisors should have excellent communication skills a compassionate and patient attitude and the ability to perform basic math skills Job Types Full-time Permanent Fresher Pay 10 000 00 - 20 000 00 per month Benefits Cell phone reimbursement Health insurance Provident Fund Application Question s Share your contact number Education Secondary 10th Pass...
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Service Advisor
1 week ago
Salem, India RAMANI CARS PVT LTD Full timeQUALIFICATION : BE/DIPLOMA EXPERIENCE : MINIMUM 2 YEARS EXPERIENCE AS SERVICE ADVISOR IN AUTOMOBILE FIELD **Salary**: From ₹16,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus Work Location: In person **Speak with the employer** +91 9629614222
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Service Advisor
1 week ago
Salem, India VR Suzuki Full timeService advisors build strong relationships with their customers so that they can give in-depth advice on what is best for them with regards to repairs, cleaning, maintenance, warranty, body work, insurance and more - everything needed to care for the vehicle. **Salary**: ₹8,000.00 - ₹14,000.00 per month **Benefits**: - Cell phone reimbursement -...
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Service Advisor
7 days ago
Salem, India VR Suzuki Full timeService advisors build strong relationships with their customers so that they can give in-depth advice on what is best for them with regards to repairs, cleaning, maintenance, warranty, body work, insurance and more - everything needed to care for the vehicle. Timing - 9.00 AM to 7.00 PM Contact HR - 9994099220 Pay: ₹10,000.00 - ₹12,000.00 per...
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Service Advisor
1 week ago
Salem, India VR Suzuki Full timeService advisors build strong relationships with their customers so that they can give in-depth advice on what is best for them with regards to repairs, cleaning, maintenance, warranty, body work, insurance and more - everything needed to care for the vehicle. Timing-9.00 AM to 7.00 PM Call HR - 9994099220. Pay: ₹10,000.00 - ₹12,000.00 per...
