Drip Capital
7 days ago
Position: Customer Success Manager - US Market (Night Shift) About Drip Capital - We are a US-based fintech company revolutionizing global trade for SMEs. At Drip Capital, we're redefining the future of trade finance and facilitation, empowering small and medium-sized enterprises (SMEs) to scale internationally with ease. - With the global SME trade market exceeding $5 trillion, our mission is to provide businesses in emerging markets with seamless access to capital-eliminating red tape and outdated processes. By leveraging cutting-edge technology, we make trade finance fast, efficient, and hassle-free. Beyond financing, we simplify trade and sourcing, helping SMEs navigate global markets effortlessly. - Headquartered in Palo Alto, California, with offices in India, Drip Capital is strategically positioned to meet the evolving needs of SMEs in emerging markets. - Backed by top investors-including Accel, Peak XV, Wing VC, Sequoia India, Y Combinator, GMO, SMBC Japan, Barclays, and IFC-Drip has facilitated over $7 billion in trade across 10,000+ buyers and sellers. As we continue to grow, we remain committed to transforming global trade for SMEs worldwide. Role Overview We're looking for a driven and entrepreneurial Account Manager to grow our presence in the US market-our largest and fastest-scaling region. This role is core to Drip's revenue engine and focuses on growing our existing client base, driving new acquisitions, and building long-term client relationships with key SME stakeholders. You'll thrive in a fast-paced, high-growth environment where your ability to engage multiple stakeholders, think strategically, and execute tactically will directly impact Drip's bottom line. What You'll Be Doing - Build and nurture relationships with CXO-level stakeholders (CEO/CFO) across SME clients. - Grow wallet share from existing customers and deliver a measurable % of revenue growth month-on-month. - Lead revenue origination efforts through both upsell opportunities and new client acquisition. - Serve as the key point of contact for multiple client accounts across their lifecycle. - Identify and implement innovative deal structures to stay ahead of the competition. - Address complex customer queries related to Trade Finance and Drip's product offerings. - Achieve and exceed annual origination and revenue targets from assigned accounts. - Work closely with internal stakeholders across sales, credit, operations, and product teams to drive seamless client experience. - Maintain a zero-dropout approach by deeply understanding client needs and building trust-based relationships. What Makes You a Great Fit - Minimum 4 years of experience in Business Development, Account Management, or Sales Operations. - A proven sales professional with a track record of consistently exceeding revenue targets. - Strong commercial acumen with the ability to think analytically and deliver data-backed insights. - Ability to own and drive outcomes in a fast-paced, unstructured environment. - Exceptional communication and interpersonal skills-comfortable interacting with stakeholders over calls, emails, and virtual meetings. - High level of ownership and a growth mindset. Additional Details - Job Location: Solitaire Corporate Park, Andheri, Mumbai Work Model: Work from Office (Monday to Friday) Shift Timings: US Shift - 6:00 PM to 3:00 AM IST Weekends Off: Saturday & Sunday
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Mumbai, India Drip Capital Full timeAbout Drip Capital Drip Capital is a high-growth FinTech focused on the $5 Trillion global SME cross-border trade industry. We offer multiple, innovative trade financing products targeted toward SMEs in developing markets, providing rapidly growing SMEs quick and easy access to finance. With a focus on technology, our vision is to eliminate the hassle of...
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Mumbai, India Drip Capital Full timeAbout Drip Capital We are a US-based fintech company revolutionizing global trade for SMEs. At Drip Capital, we’re redefining the future of trade finance and facilitation, empowering small and medium-sized enterprises (SMEs) to scale internationally with ease. By leveraging cutting-edge technology, we make trade finance fast, efficient, and hassle-free....
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Mumbai, Maharashtra, India Drip Capital Full time**About us** **Drip Capital is a high-growth FinTech focused on the $5T global SME cross-border trade industry. We offer multiple, innovative trade financing products targeted towards SMEs in developing markets, providing rapidly growing SMEs quick and easy access to finance.** **Your Role**: The Operations Associate at Drip Capital will be working closely...
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Mumbai, India Drip Capital Full timeAbout Drip Capital We are a US-based fintech company revolutionizing global trade for SMEs. At Drip Capital, we’re redefining the future of trade finance and facilitation, empowering small and medium-sized enterprises (SMEs) to scale internationally with ease. With the global SME trade market exceeding $5 trillion, our mission is to provide businesses in...
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Mumbai, India Drip Capital Full timeAbout Drip Capital We are a US-based fintech company revolutionizing global trade for SMEs. At Drip Capital, we’re redefining the future of trade finance and facilitation, empowering small and medium-sized enterprises (SMEs) to scale internationally with ease. With the global SME trade market exceeding $5 trillion, our mission is to provide businesses in...
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Mumbai, India Drip Capital Full timeAbout Drip Capital We are a US-based fintech company revolutionizing global trade for SMEs. At Drip Capital, we’re redefining the future of trade finance and facilitation, empowering small and medium-sized enterprises (SMEs) to scale internationally with ease. With the global SME trade market exceeding $5 trillion, our mission is to provide businesses in...
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Mumbai, India Drip Capital Full timeAbout Drip Capital We are a US-based fintech company revolutionizing global trade for SMEs. At Drip Capital, we’re redefining the future of trade finance and facilitation, empowering small and medium-sized enterprises (SMEs) to scale internationally with ease. With the global SME trade market exceeding $5 trillion, our mission is to provide businesses in...
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mumbai, India Drip Capital Full timeAbout Drip Capital We are a US-based fintech company revolutionizing global trade for SMEs. At Drip Capital, we’re redefining the future of trade finance and facilitation, empowering small and medium-sized enterprises (SMEs) to scale internationally with ease. With the global SME trade market exceeding $5 trillion, our mission is to provide businesses in...
