Service Delivery Officer-BRANCH BANKING-Branch Banking

3 days ago


India Kotak Mahindra Bank Limited Full time

Job Description

OB ROLE : . Handling personalized service requests of customers. . Generation of timely business MIS. . Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. . Coordination with CPC/RPC/Investment desks for acco

Description for Internal Candidates

JOB ROLE :

.Handling personalized service requests of customers.

.Generation of timely business MIS.

.Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.

.Coordination with CPC/RPC/Investment desks for account opening of customers.

.Managing complaints of customers and ensuring their resolution within TAT.

JOB REQUIREMENT:

.Developing and maintaining banking relationships with a select group of high net worth customers

.Excellent communication skills with customer service orientation

.Courteous and polite.

.Good knowledge of Microsoft excels.

Understanding of banking norms and processes.

Same Posting Description for Internal and External Candidates



  • Ambala, India Kotak Mahindra Bank Limited Full time

    Job Description - Achieving Business Objectives for the Branch in terms of Value, Productivity, & Volume Metrics. - Revenue Generation through Sales of CASA, Assets, TPP of MF / LI / GT etc. through varied Bank Channels. - Mentor Sales & Operations Teams. - Responsible for YoY Deliverables & Growth of Fee & Non-Fee Income based Products. - Enhancements of...


  • India Kotak Mahindra Bank Limited Full time

    Job Description SERVICE DELIVERY OFFICER (SDO) KRAs: - Responsible for servicing any walk-in customers of the bank irrespective of the segment/mapping. - Regular generation of leads for NTB customer and cross sell. - The SDO will act as a backup to the SO. - Non-transaction related servicing at the Branch - Audit,Reconciliation of Branch Accounts -...


  • India Kotak Mahindra Bank Limited Full time

    Job Description Job Role: - Achieving Business Objectives for the Branch in terms of Value, Productivity, & Volume Metrics. - Revenue Generation through Sales of CASA, Assets, TPP of MF / LI / GT etc. through varied Bank Channels. - Mentor Sales & Operations Teams. - Responsible for YoY Deliverables & Growth of Fee & Non-Fee Income based Products. -...


  • Mohali, India Kotak Mahindra Bank Limited Full time

    Job Description Job Name: Branch Operations Manager JOB Role: - Responsible for management of day-to-day operations of the branch. - Ensuring strict adherence to prescribed processes, audit and regulatory requirements. - Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. - Branch Lobby and customer Queue...


  • Surat, India Kotak Mahindra Bank Limited Full time

    Job Description We are looking for a detail-oriented and customer-focused Service Officer to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience. This role demands a strong sense of responsibility, excellent communication...


  • Mumbai, India Kotak Mahindra Bank Limited Full time

    Job Description Deputy Branch Manager - Branch Banking - Lead a team of Relationship Managers / Sr. Branch Relationship Managers. - Ensuring the sales of CASA, TPP and other asset products through Relationship Managers / Sr. Branch Relationship Managers. - Driving customer coverage and Ensuring customer engagement & Retention. - Drive productivity through...


  • India Kotak Mahindra Bank Limited Full time

    Job DescriptionService OfficerDepartment Reporting Relationships Branch ManagerPosition Grade M1Location Navi Mumbai/Palghar. Redress customer needs pertaining to cash, DDs, cheque deposits, general information.. Speed and accuracy of transaction. Cross-Selling. providing quality experience that will ensure retention and positive word-of-mouth. Cash...


  • India, Nashik Kotak Mahindra Bank Limited Full time

    Job Description Service Officer - Branch Banking KRAs: . Cash Management - Cash/Non-cash transactional activities . Redress customer needs pertaining to cash, DDs, cheque deposits, general information. . Maintaining speed and accuracy of transactional processes. . Sensation of the use of other business opportunities. . Providing a high-quality experience...


  • Vijayawada, India Kotak Mahindra Bank Limited Full time

    Job Description Branch Manager Department Retail Liabilities Branch head - Branch Banking Location Hyderabad Reporting Relationships Area Manager Grade Name Associate Vice President / Deputy Vice President Age Min 30 - Max 41 Grade M5 / M6 Job Role: - Achieving Business Objectives for the Branch in terms of Value, Productivity, & Volume Metrics. -...


  • India, Puducherry Kotak Mahindra Bank Limited Full time

    Job Description JOB DESCRIPTION ROLE:Area Manager - Branch Banking Grade: M7 / M8 -Vice President (M7) / Senior Vice President (M8) FUNCTION: Branch Banking-Branch Banking SEGMENT: CONSUMER BANK LOCATION: JOBSPECIFICATIONS Job Role - Achieving the Business Objectives for the Area and Meet the Value, Volume and Channel Productivity Metrics. -...