
Customer Support Representative
1 week ago
Job Description Customer Support Representative Key Responsibilities: - Respond to user inquiries through the in-app support tool. - Monitor and prioritize incoming tickets to ensure timely responses and resolutions. - Assist with onboarding and educating new users when necessary. - Guide users through app features and help them resolve any functional or usability issues. - Troubleshoot technical problems that users face and provide clear, step-by-step solutions. - Report bugs and issues to the technical team with detailed documentation. - Create and update help center articles, FAQs, and user guides. - Provide feedback to the technical team based on recurring user concerns. - Contribute to improving support processes, reducing ticket volume, and enhancing the customer experience. - Requirements: - 2+ year of experience in customer support, preferably for a mobile or web application. - Strong written and verbal communication skills. - Ability to understand and explain technical concepts in a user-friendly way. - High level of empathy, patience, and a customer-first mindset. - Excellent problem-solving skills and attention to details. - Comfortable working in a fast-paced, remote, and collaborative team environment. - Work Schedule: - This role requiresworking night shiftsto support customers in global time zones. - Candidates must be comfortable with arotational schedule, includingweekends and holidays, as needed.
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Customer Service Representative
3 days ago
Gurugram, Gurugram, India Nu Republic Full timeJob Description Company Description Nu Republic is on a mission to transform the wear-tech world by fusing fashion, technology, and self-expression. Our portfolio includes personal audio, true wireless earbuds, speakers, smartwatches, tech backpacks, and charging solutions designed to complement both style and lifestyle. Step into the #NuCodeOfCool with OG...
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Urgent Search: Customer Service Representative
2 weeks ago
Gurugram, Gurugram, India Maxicus Full timeJob Description Company Description Maxicus offers tech-enabled BPM services across various industry verticals, leveraging human expertise combined with automation, robotics, cloud, Business Intelligence, and emerging technologies to help businesses thrive in the digital world. We deliver high-quality, personalized services, including customer journeys,...
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Customer Support Representative
2 weeks ago
Gurugram, Haryana, India Revivo Technologies Full time**Position Overview**: As a Customer Support Services Representative, you will be the first point of contact for our customers, addressing their inquiries, resolving issues, and ensuring a high level of satisfaction. This entry-level position is ideal for recent graduates or individuals with limited experience in customer support. Training will be provided...
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Customer Support Associate
4 weeks ago
Gurugram, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full timeService Partner will handle all voice calls from Zomato Delivery Partner , the required languages are Hindi and EnglishAll agents shall fluently speak, write and comprehend in English, and Hindi Role & responsibilities Preferred candidate profile
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Customer Service Representative
2 weeks ago
Gurugram, India Kyndryl Full timeWho We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role ...
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Gurugram, India Infiniserve IT Solutions Inc. Full timeJob Title: Customer Support Executive Location: Gurgaon Department: Customer Service Job Type: Full-time Key Responsibilities: Respond promptly to customer inquiries via phone, email, chat, or social media. Identify and assess customers' needs to achieve satisfaction. Handle customer complaints, provide appropriate solutions and alternatives within the time...
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Customer Support Executive
4 weeks ago
Gurugram, India TRDFIN Support Services Pvt Ltd Full timeJob Summary: We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
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Vietnamese -customer Support Representative
2 days ago
Gurugram, Haryana, India Nexus pro services Full time**Contact only if you speak Vietnamese language (b2 proficient)** **Contact number - 998-222-8888** **Customer service representative - Vietnamese (B2 Level)** As a Customer Support Representative, you will be the front line of communication between our company and our valued customers. Your primary responsibility will be to provide exceptional customer...
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Customer Support Representative
2 weeks ago
Gurugram, Haryana, India Kareer Hubb Full time**Customer Service Representative (chat process)** - 5 days working - Rotational week offs - Rotational shifts 24*7 - Undergraduate can apply - Freshers are eligible ** Gurgaon - Udyog Vihar Phase 3** - Both sides cab facility (hiring zone) - Salary: 23k in hand (approx.) + 2k PLI (after training) - Age up to 30 years **CALL HR HARPREET- 95018...
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Customer Service Representative
4 weeks ago
Gurugram, India Yaper Full timeJob Title: Customer Service Representative - Fresher Location: Remote Open positions: 2 About Yaper: At Yaper, we help people turn their credit cards into assets and start a second income stream. Our app allows users to use their credit cards wisely and earn rewards and cash back. Yaper was founded in the year 2019 and is based out of Gurgaon. As we continue...