Captain (14/10/2025)

7 days ago

Alappuzha Kerala, India Great Bell HR Consultancy Services Full time

Company Overview GREATBELL HR Consultancy Services PVT LTD is a leading firm specializing in technical and hospitality manpower recruitment collaborating with around 500 companies in India With its headquarters in Cochin Kerala GREATBELL HR Consultancy prides itself on being a key player in the Human Resources Services industry Job Overview We are seeking a Mid-Level Captain to join our team in strategic locations across Kerala including Alappuzha Ernakulam Thiruvananthapuram Kollam Kozhikode Wayanad and Thrissur The ideal candidate will have 4 to 6 years of relevant experience and work on a full-time basis This role demands a proactive individual capable of overseeing dining experiences and ensuring operational excellence in a restaurant setting Qualifications and Skills Leadership Mandatory skill Demonstrate strong leadership qualities to effectively manage and motivate a team in a dynamic restaurant environment Responsible for managing the dining experience in a restaurant Mandatory skill Possess the ability to ensure guest satisfaction through meticulous dining management Take orders serve foods and ensure timely delivery Mandatory skill Proficient in taking accurate orders serving food efficiently and managing time-sensitive service operations Oversee restaurant operations and ensure smooth running Capability to supervise overall restaurant functions ensuring seamless operations and optimal customer experience Maintain cleanliness in the food and beverage area Uphold stringent hygiene standards in all food service areas ensuring compliance with health regulations Train and supervise servers and other staff Provide comprehensive training and supervision to enhance staff skills and service quality Excellent communication skills Effective communication abilities to interact with patrons staff and management Problem-solving skills Adept at identifying issues swiftly and implementing viable solutions to enhance service efficiency Roles and Responsibilities Manage the dining service staff and ensure they provide excellent customer service Coordinate with kitchen staff to ensure timely and accurate order processing Resolve customer complaints and service issues promptly and satisfactorily Implement quality control procedures to maintain high standards of food and service Maintain complete knowledge of menu items to assist guests and staff effectively Monitor inventory levels and place orders to prevent shortages and surpluses Ensure adherence to all health and safety regulations at all times Conduct regular team meetings to update staff on new protocols and menu items

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