Senior Manager, Information Systems

Job Description What you will do - In this vital role you will be responsible for managing the R&D Veeva Vault Platform technical team that develops and implements technology strategies, solutions, and services to support Amgens Veeva Vault Platform. - The role will direct the Agile Platform Technical team, consisting of software engineers, solution architects, system configurators, etc. to build shared platform components and their lifecycle management. - The ideal candidate will have a consistent track record of leadership in technology-driven environments, managing technology platforms, digital transformation initiatives, and have a passion for fostering innovation and excellence in the biotechnology industry. - Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational excellence. - This role demands the ability to drive and deliver against key organizational pivotal initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure. Roles & Responsibilities: - Manage and be responsible for the identified Agile Product Team - Be responsible for orchestrating product governance via PI planning, aligned to short- and long-term business and technology strategy needs - Drive the implementation of a robust DevOps pipeline for the product using Amgens CI/CD frameworks and tools - Drive a Product First attitude among the team and peers with a goal towards global expansion of the products capabilities - Drive an attitude of excellence in running robust, reliable, and secure software products following Amgens software development, operating procedures, and organizational change requirements - Unblock and drive engagement to improve results delivery for the team and the organization - Foster a culture of collaboration, innovation, and continuous improvement. - Attract and recruit top talent as part of an extensive Technology organization to be hired within India - Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership. - Improve activities being measured by crafting, monitoring, and optimizing relevant feedback loops through test & learn activities - Facilitate standard methodology sharing, ensuring ongoing alignment with the Technology & Digital strategy - Remain accountable for ensuring overall organizational compliance to quality/compliance requirements such as GXP and Privacy - Establish Product/Platform Efficiency through coordinated impact assessment of Veeva changes and being accountable for deployment and adoption of platform features Basic Qualifications: - Doctorate degree and 2 years of Business, Engineering, IT or related field experience OR - Masters degree and 8 to 10 years of Business, Engineering, IT or related field experience OR - Bachelors degree and 10 to 14 years of Business, Engineering, IT or related field experience OR - Diploma and 14 to 18 years of Engineering, IT or related field experience Preferred Qualifications: Functional Skills: Must-Have Skills: - Good knowledge of different Pharma business processes and Global regulations. - Significant technical experience developing & architecting technology solutions, managing complex IS programs/projects, and driving multi-functional technology introduction and innovation in the life sciences industry - 8 to 10 years of experience as a technical platform or technical product manager for Veeva Platforms and/or Products - Good Experience with GxP Validation processes - Experienced in managing a large team of 15+ members - Experience with system integration and IT infrastructure - Have strong eye for business. Can demonstrate a deep understanding of pharma industry regulations, therapy, and product - Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation and fostering the development of talent. - Exceptional collaboration, communication, must be flexible and able to manage multiple activities and priorities with minimal direction in a rapidly changing and demanding environment. - Experience in applying technology standard process methodologies: Scaled Agile (SAFe), ITIL, etc. Good-to-Have Skills: - Experience as a technical platform or a product manager - Experience in a leadership role within a pharmaceutical or technology organization - Extensive experience in the software development lifecycle of GxP Systems. - Experience using and adoption of Scaled Agile Framework (SAFe) - Strong analytic/critical-thinking and decision-making abilities. - Ability to work effectively in a fast-paced, dynamic environment. - Established business partnerships and IS governance practices involving senior business partners - Broad working knowledge of key IS domains and layers Professional Certifications (please mention if the certification is preferred or mandatory for the role): - Veeva Vault Platform Administrator (mandatory) - Scaled Agile Framework (SAFe) for Teams (mandatory) - Scaled Agile Framework (SAFe) DevOps Practitioner (preferred) - ITIL (preferred) Soft Skills: - Excellent leadership and team management skills. - Strong transformation and change management experience. - Exceptional collaboration and communication skills. - High degree of initiative and self-motivation. - Ability to manage multiple priorities successfully. - Team-oriented with a focus on achieving team goals. - Strong presentation and public speaking skills. - Excellent analytical and troubleshooting skills - Strong verbal and written communication skills - Ability to work effectively with global, virtual teams Shift Information: - This position requires you to work a later shift and may be assigned a second or third shift schedule. - Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.