Operations Associate

7 days ago

Bengaluru India Skit.ai Full time

Job Description About Us Skit.ai is pioneering the new frontier of customer engagement. As a leading Conversational AI company, we are fundamentally transforming the collections industry with our suite of Generative AI-powered voice and message assistants. Our flagship Collection Orchestration Platformthe first of its kindharmonizes communications across all channels, while our proprietary Large Collection Model (LCM) serves as the strategic brain, optimizing every interaction for unparalleled efficiency and customer experience. Our trophy shelf, which includes the BIG AI Excellence Award 2024 and a Stevie Gold Winner for Most Innovative Company, reflects our commitment to innovation. But our true north is the tangible impact we deliver. We are a global team of pioneers headquartered in New York City, and we are looking for a visionary product leader to take ownership of our core intelligence engine from our Bangalore innovation hub. Job Title: Operations Associate Location: Onsite / Bengaluru Shift Timing: 6:00 PM to 3:00 AM IST / 5:00 PM to 2:00 AM IST (US Hours) - (Mon-Sat) Role Overview We are looking for a Operations Executive to support and execute digital outreach campaigns across email, SMS, and WhatsApp channels. The ideal candidate should have prior experience managing outreach tools, handling basic customer queries, and ensuring smooth campaign execution. This is a great opportunity for someone who thrives in fast-paced environments and wants to be part of a high-growth AI tech company. Key Responsibilities - Execute and manage daily outbound campaigns via Email, SMS, and WhatsApp - Upload and monitor campaign files and ensure timely delivery across all channels - Track performance metrics (delivery, open, response rates) and report basic analytics - Handle basic customer responses or queries over these platforms - Collaborate with internal ops and tech teams for issue resolution or escalations - Maintain campaign hygiene and support documentation of campaign outcomes Requirements - 12 years of experience in a campaign operations, digital outreach, or customer support role - Hands-on experience running campaigns through tools like Mailchimp, Gupshup, Kaleyra, Twilio, etc., is a plus - Comfortable handling basic customer conversations/responses over email or WhatsApp - Good coordination and communication skills - Willingness to work in US hours (6 PM to 3 AM IST) - Detail-oriented and comfortable with fast-paced work Preferred (Not Mandatory) - Experience in debt collection, fintech, or customer service workflows - Exposure to CRM tools or outbound dialer platforms

  • Tech Process Senior Associate

    3 weeks ago

    Bengaluru, India Google Operations Center Full time

    Job Description Join Us! At Google Operations Center we help Google users and customers solve problems and achieve their goalsall while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us! Role Overview As Tech Process Senior Associate, you will be responsible for remotely...

  • Operations Associate

    3 weeks ago

    India Magma Consultancy Full time

    Operations Associate Employment Type: Full-time (Remote) About the Firm We are a UK-based, fast-growing professional accounting and bookkeeping firm focusing on technology startups and high-growth businesses. We are not a typical accounting or consulting firm — we build intelligent software and use modern technologies to deliver the best services to our...

  • Operations Associate

    1 week ago

    India Project YX Full time

    Editorialist fuses personal styling, content, and shopping in one seamless digital experience driven by proprietary technology, e-commerce tools, and luxury fashion content. - Editorialist is looking for an Operations Associate who is capable of thriving in a fast-paced environment. In order to accomplish our mission, we need to provide our clients with the...

  • Operations Associate

    3 weeks ago

    India Magma Consultancy Full time

    Operations AssociateEmployment Type: Full-time (Remote)About the FirmWe are a UK-based, fast-growing professional accounting and bookkeeping firm focusing on technology startups and high-growth businesses. We are not a typical accounting or consulting firm — we build intelligent software and use modern technologies to deliver the best services to our...

  • Operations Associates

    8 hours ago

    Bengaluru, Karnataka, India Art of Living HR Full time

    We are looking for a reliable operations associate to support the operations manager with the management of the day-to-day business. The operations associate's responsibilities include performing administrative tasks, assisting other company departments as needed, and ensuring smooth daily operations. A successful operations associate should be highly...

  • Data Privacy Associate Director

    4 weeks ago

    India Cubical Operations LLP Full time

    Job Description – Data Privacy Lead (Senior Manager / Associate Director) – Noida Location: Noida Role Level: Senior Manager / Associate Director Qualification: Open to all (Any graduate/post-graduate) Immediate joiners preferred Role Overview We are looking for a Data Privacy Lead with strong hands-on experience in technical implementation of privacy...

  • Tech Process Senior Associate

    6 hours ago

    Bengaluru, Karnataka, India Google Operations Center Full time

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usRole OverviewAs Tech Process Senior Associate, you will be responsible for remotely assisting customers...

  • Operations Associate

    1 day ago

    Delhi, India Pet Set Go Full time

    Job Description Company Description Pet Set Go is a pet lifestyle brand based in New Delhi. We design, develop, print and manufacture pet products in-house, ensuring that products prioritize the comfort of pets while being functional, stylish and accessible. Our catalog includes Pet Apparel, Accessories, Bedding, and Toys. Our products are available on our...

  • Associate, ML Data Operations, GO-AI Operations

    3 days ago

    Bengaluru, India Amazon Full time

    Job Description Description This team enables automation at Amazon Robotics Fulfillment centers. This team serves Amazon Internal Fulfillment Technologies & Robotics teams by enabling automation, which includes real-time & offline (image/video) data auditing services. One of the key contributions of this team is supporting the fulfillment centers in...

  • Operations Associate

    5 hours ago

    Bengaluru, Karnataka, India River Indie Full time

    Opearations AssociateYou will have a direct impact on user satisfaction. You'll work as part of a high-energy team that is scaling across all Operations functions. Pushing time bound resolutions on outbound calls, ensuring quality escalation resolution across multiple Operations functions while also coordinating between the users and empanelled health...