Technical Project Manager

4 weeks ago

Noida, Uttar Pradesh, India EXL Full time
Mode of Work: Hybrid

Job Title: Technical Project Manager – AI Programs

Location: Noida

Department: AI Solutions / Digital Transformation

Reporting To: Director – AI Product & Platform Delivery

Employment Type: Full-time

Role Summary:

We are seeking a dynamic and experienced Technical Project Manager to lead AI-driven initiatives across a complex, matrixed enterprise environment. This role involves managing multiple AI technology partners, coordinating infrastructure provisioning, aligning DevSecOps practices, handling change management, and ensuring seamless deployments. The ideal candidate will possess strong technical acumen, stakeholder management skills, and the ability to navigate ambiguity and drive results.

Key Responsibilities:

Area

Responsibilities

Program Management

• Lead end-to-end delivery of AI solutions, from scoping through deployment

• Define and manage program plans, risks, dependencies, and budgets

Partner & Vendor Management

• Coordinate with AI technology partners, platform providers, and service vendors

• Manage SLAs, compliance, onboarding, and performance reviews

Tech Infra & DevSecOps

• Align infrastructure provisioning across cloud/on-prem environments

• Ensure adherence to DevSecOps, InfoSec, and CI/CD standards

Change & Release Management

• Drive structured change management for AI deployments across functions

• Ensure business continuity, rollback readiness, and impact assessments

Cross-Functional Leadership

• Liaise with product owners, SMEs, architects, and ops leads across departments

• Navigate organizational complexity to unblock issues and align priorities

Deployment & Adoption

• Plan and track phased rollouts, user onboarding, UAT, and hypercare

• Own user engagement, feedback loop, and continuous improvement

Resource & Stakeholder Management

• Manage project resources, allocations, and utilization metrics

• Communicate effectively with senior leadership, sponsors, and governance bodies

Qualifications:

- Bachelor's or Master's degree in Computer Science, Engineering, or related field
- 8–12 years of total experience, with at least 4–5 years in technical project/program management
- Proven track record managing AI/ML, cloud-native, or enterprise-grade digital initiatives
- Strong understanding of AI architectures, cloud (Azure/AWS/GCP), APIs, and security principles
- Experience with tools like Jira, Azure DevOps, ServiceNow, Confluence, Miro
- Certifications preferred: PMP, PRINCE2, Agile/Scrum, ITIL, SAFe

Core Competencies:

- Strategic Thinking & Execution
- Strong Communication & Negotiation Skills
- Problem-Solving in Ambiguous Environments
- Organizational Navigation in Matrix Setups
- Vendor & Technology Ecosystem Awareness
- Change Agility and Business Process Understanding

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