Senior Field Service Engineer

3 weeks ago

Ahmedabad India Rotork Full time

Job Description

Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.

Our purpose is Keeping the World Flowing for Future Generations.

Job Description

We are seeking a highly skilled and experienced Field Service Engineer to join our team in Ahmedabad, India. As a Senior Field Service Engineer, you will be responsible for providing expert technical support, maintenance, and repair services for our clients complex industrial equipment and systems.

- Perform on-site installation, maintenance, and repair of industrial machinery and systems
- Conduct thorough diagnostics and troubleshooting to identify and resolve technical issues efficiently
- Provide expert technical guidance and support to junior engineers and technicians
- Develop and implement preventive maintenance schedules to minimize equipment downtime
- Collaborate with cross-functional teams to improve product performance and reliability
- Prepare detailed service reports and maintain accurate documentation of all field activities
- Train clients on proper equipment operation and maintenance procedures
- Stay updated on industry trends, new technologies, and best practices in field service engineering
- Ensure compliance with all safety regulations and company policies during field operations
- Manage spare parts inventory and coordinate with the logistics team for timely deliveries

Qualifications

- Bachelor's degree in electrical engineering, or in Electrical and Electronics Engineering
- Minimum 5-7 years of experience in field service engineering, preferably in industrial equipment maintenance and repair
- Advanced troubleshooting and problem-solving skills with a strong attention to detail
- Proficiency in using diagnostic tools and equipment for complex industrial machinery
- In-depth knowledge of industrial equipment and systems, including their operation and maintenance
- Excellent verbal and written communication skills, with the ability to explain technical concepts to both technical and non-technical audiences
- Strong organizational skills and ability to manage multiple projects simultaneously
- Proficiency in Microsoft Office suite and field service management software
- Familiarity with industry standards and safety regulations.
- Flexibility to work in various environments and adapt to changing priorities
- Strong customer service orientation and ability to build positive relationships with clients

Additional Information

Our purpose is Keeping the World Flowing for Future Generations.

For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends.

Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.

Rotork is going through an exciting period of change and growth, building on our existing market success. It's a great time to join us and make an impact in shaping the future of our business.

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