High Salary Quality Management System

3 weeks ago

Mumbai, Maharashtra, India Neal Analytics Full time
Job Description

Job Responsibilities:

- Develop and maintain the Quality Management System (QMS) in accordance with ISO 9001:2015 standards and Organization requirements.
- Define processes, templates, guidelines, and checklists to enable efficient delivery and operations.
- Identify areas for improvement within the QMS and participate in initiatives to enhance quality processes and practices.
- Coordinate with cross-functional teams to ensure alignment of quality objectives with overall business goals.
- Maintain records and documentation related to quality activities, ensuring accuracy and completeness.
- Monitor and assess the effectiveness of the QMS through regular audits.
- Plan and manage QMS release.
- Conduct trainings and sessions on Quality Management System for the organization.
- Impart trainings to delivery teams.
- Monitor and implement changes to the relevant Quality system artefacts and ensure quality systems are kept up to date.
- Manage Process Improvements (track the Process Improvement suggestions to closure).
- Conduct Process Induction for new joiners.

Experience:

Essential -

- 2 - 4 years of relevant quality related experience in large IT service / Analytics organization.
- In-depth knowledge of quality management principles.
- Hands-on experience on Software project audits both in waterfall and agile methodologies.
- Problem Solving techniques (7 QC tools - Fishbone Analysis, Histogram, Pareto Analysis, Scatter diagram, Process Flow diagram, Control Charts etc.).
- In-depth knowledge of Project Management (Risk Management, Change Management, Scope Mgmt., Time Mgmt., etc.)
- Excellent communication skills (written and oral) to effectively communicate quality goals, procedures, and expectations to employees in the organization.
- Meticulous attention to detail to ensure accuracy and precision in quality documentation, processes, and inspections.
- Experience in conducting internal audits
- Understanding Quality Metrics should be able to evaluate project health based on metrics.

Desired -

- Experience of providing process consultancy w.r.t. implementation of quality delivery processes.
- Experience of managing external audits and ensuring compliance with regulatory requirements and industry standards.
- Knowledge of BPM tools & Techniques.
- Knowledge w.r.t. Statistical Process Control, Quantitative Project Management.
- Understanding of CMMI framework.
- Knowledge on ISO.
- Understanding of project management tools like JIRA, Azure DevOps etc.
- Understanding of Statistical tools like Minitab etc.
- Awareness w.r.t. security compliances, ISO 27001 etc.
- Awareness on developing and implementing Prediction Models.
- Advanced hands-on knowledge of Office 365, Excel, VBA and dashboards in Excel.
- Experience of automating processes (Internal audits, Risk, Project Mgmt.)

Education:

- Bachelor s degree in business or technology (any specialization)
- Post-graduation preferred.
- In-depth understanding and relevant certifications in total quality management, project management, statistical process control, six sigma, kaizen, agile, lean and other methodologies is essential.

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