Staff Inbound Product Manager

4 weeks ago

Hyderabad, Telangana, India Servicenow Full time
Job Description

We are looking for a Staff Inbound Product Manager to drive our technology provider industry products in our Hyderabad office. In this role, you will be responsible to help define capabilities from concept to delivery and ensure that they align with market trends and customer needs. You will work closely with engineering, design, research, and many other cross-functional teams to build these capabilities that positively differentiate our products.

What you get to do in this role:

- Work with product leadership to translate strategy into product capabilities and features and then manage them through the product lifecycle
- Collaborate with researchers and designers to define, validate, and test innovative product ideas.
- Engage with customers to gather feedback, validate concepts, and identify opportunities.
- Create feature plans, storyboards, and wireframes to communicate product requirements to design and development teams.
- Collaborate with engineering on release management, addressing risks and dependencies.
- Work with sales, marketing, services, and support teams to ensure successful product releases and adoption.

To be successful in this role you have:

- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI s potential impact on the function or industry.
- A bachelors degree in computer science, business, or a related field
- 10+ years of experience with 5+ years in product management for Enterprise SaaS products.
- Strong understanding of and interest in working with technology providers
- Working knowledge of integration and e-bonding technologies and approaches
- Working knowledge of generative AI and its ability to transform experiences and operations
- Preferrable experience using, administrating, or developing on the ServiceNow platform
- Excellent communication skills, with experience presenting to large audiences and executive leadership
- Experience working directly with customers, sales, and engineering teams in a global setting
- The discipline to focus on high-impact activities (i.e., being good at saying no or not now)
- Must enjoy working in a collaborative environment
- High energy, self-starter with a growth mindset

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