Manager - I2c (11/09/2025)

Genpact NYSE G is a global professional services and solutions firm delivering outcomes that shape the future Our 125 000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI Welcome to the relentless pursuit of better Inviting applications for the role of Manager Order to Cash In this role you are expected to have deep OTC domain knowledge which helps in picking right pain points e g reduce or recover write off loss reduce early payments for our clients and creating value for them through providing domain specific solutions Adept at learning and applying new data analytics methods and technologies Possess analytic curiosity to seek out and develop potential solutions and drive continuous improvement motivated by challenging complex problems Responsibilities The candidate must be well versed with Overall Order to cash Domain knowledge i e Billing Cash applications Consult to identify risks and opportunities that impacts the performance of the business and convert them into analytical solutions and provide appropriate actionable insights Working closely on a consistent pipeline of opportunities Will lead all the activities related to Cash and Billing domain Client Relationship management Constantly communicate with client and internal stakeholders to build a strong relationship that is essential for seamless delivery of services Operational excellence - governance weekly utilization project prioritization team resource optimization etc Managing and recording performance of team members Hire coach mentor and develop the staff skills and provide career development planning and opportunities Partner with Human Resources to handle client engagement staffing levels develop employees manage performance issues and or gaps succession planning and employee retention Qualifications we seek in you Minimum qualifications Graduate with Basic Accounting Knowledge and analytical skills Good Leadership skills Excellent analytical skills excellent communication skills and the ability to communicate actionable analytical findings to a non-technical audience in clear and concise language Adept at learning and applying new data analytics methods and technologies Possess analytic curiosity to seek out and develop potential solutions and drive continuous improvement motivated by challenging complex problems Preferred qualifications Finance MBA from regular institute Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values diversity and inclusion respect and integrity customer focus and innovation For more information visit www genpact com Follow us on Twitter Facebook LinkedIn and YouTube Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training