Application Support Engineer

3 weeks ago

Chennai, India NuSummit Technologies Full time

Job Description

Overview:

- We are seeking a highly skilled and experienced Application/Production Support to join our team in Chennai. The ideal candidate will have a strong background in application and production support, with expertise in Linux and SQL. Experience in the Capital Market, Trading, or BFSI domain is highly preferred.
- Key Responsibilities:
- Application Support: Provide end-to-end support for applications, including troubleshooting, issue resolution, and performance optimization.
- Production Support: Monitor production systems, ensure stability, and address any issues that arise.
- Incident Management: Manage and resolve incidents, ensuring minimal disruption to business operations.
- Collaboration: Work closely with development teams, business analysts, and other stakeholders to understand application requirements and ensure smooth deployments.
- Documentation: Maintain comprehensive documentation of system configurations, processes, and procedures.
- Continuous Improvement: Identify areas for improvement and implement best practices to enhance system performance and reliability.
- On-Call Support: Provide on-call support as needed to address critical issues outside regular working hours.

Mandatory Skills:

- Technical Expertise: Strong experience with Linux and SQL.
- Background: Proven experience in Application/Production Support roles.
- Domain Knowledge: Experience in Capital Markets, Trading, or BFSI sectors is highly desirable.
- Problem-Solving: Excellent troubleshooting and analytical skills.
- Communication: Strong verbal and written communication skills.

Preferred Qualifications:

- Certifications: Relevant certifications in Linux, SQL, or ITIL.
- Education: Bachelor's degree in Computer Science, Information Technology, or related field.

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