Custmare Care Executive Jobs Opening in Cogent E services at Indore-Others, IndoreLess

Job Description: Customer Support Associate (Male Candidates only)Cogent E Services - Indore, Madhya PradeshCogent E Services is seeking highly motivated and customer-focused individuals to join our team in Indore as Customer Support Associates. We are looking for candidates who possess excellent communication skills and are fluent in Gujarati, along with either English or Hindi. This role involves working in rotational shifts within the operational window of 06:00 AM to 01:00 AM.Key Responsibilities• Handle inbound and outbound customer inquiries professionally and efficiently across various communication channels.• Resolve customer issues, provide accurate information, and offer solutions in a timely manner, primarily using Gujarati and/or English/Hindi.• Document all customer interactions and transactions accurately in the CRM system.• Maintain a high level of customer satisfaction by adhering to service standards and procedures.• Collaborate with team members and other departments to escalate and resolve complex issues.• Stay updated on product knowledge, policies, and procedural changes.Required Qualifications:• Fluency in Gujarati and/or English is mandatory.• Proficiency in either English or Hindi (both is an advantage).• Prior experience in a Customer Support/Call Center environment is a plus, but freshers with excellent communication skills are encouraged to apply.• Minimum educational qualification: High School Diploma or Graduation(but must not pursue any degree).• Strong verbal and written communication skills.• Excellent listening, problem-solving, and de-escalation skills.• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.• Must be willing and able to work in rotational shifts (between 06:00 AM and 02:00 AM).What We Offer• Competitive salary and performance incentives.• Comprehensive training and professional development opportunities.• A supportive and dynamic work environment.• Opportunities for career growth within the organization.Offered CTC: 20k-25kAddress: Bandhan Bank, 5th Floor, Atlantis Tower, Behind New Teleperformance Building, Sch 78, IndoreMore information about this Custmare Care Executive JobPlease go through the below FAQs to get all answers related to the given Custmare Care Executive jobWhat are the job requirements to apply for this Custmare Care Executive job position? Ans: A candidate must have a minimum of 0 to 1.5 year experience as an Custmare Care Executive What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, BFT, BMS, Other Graduate What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Custmare Care Executive is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Custmare Care Executive position? Ans: There are immediate 1 job openings for Custmare Care Executive in our Organisation. B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, BFT, BMS, Other Graduate