Contract Administration Supervisor

Job Description

This job is with eBay, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

At eBay, we&aposre more than a global ecommerce leader - we&aposre changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We&aposre committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We&aposre in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.

Overview

We are looking for a skilled and hands-on Contract Administration Supervisor to lead and support a team of contract administrators. This role requires strong legal operations experience, people management skills, and the ability to drive process efficiency across contract workflows. The supervisor will ensure timely, accurate contract processing and act as the key liaison between legal, business teams, and junior staff.

Key Responsibilities

- Supervise, train, and mentor a team of entry-level and mid-level contract administrators, ensuring quality, consistency, and compliance in contract processing.
- Oversee daily contract operations, including document review coordination, signature routing, and archiving.
- Act as a subject matter expert on contract lifecycle management, legal department workflows, and compliance protocols.
- Manage team capacity and prioritize assignments to meet business deadlines, especially during high-volume periods.
- Coordinate closely with legal and business teams to ensure process clarity and resolve escalations.
- Recommend and implement process improvements to enhance workflow efficiency and user experience.
- Own and update internal tools and resources (intranet pages, templates, workflows) for contract administration.
- Support legal operations initiatives

Qualifications

- Fluent in English; additional languages highly desirable.
- 5+ years of experience in contract administration or legal operations, including at least 1-2 years in a supervisory or team lead role.
- Strong command of Microsoft Office and Google Suite (Docs, Sheets, Gmail, Drive).
- Experience with contract management systems (e.g., DocuSign, CLM tools).
- Demonstrated ability to manage teams, delegate effectively, and ensure accountability.
- High attention to detail, with excellent organizational and documentation skills.
- Strong interpersonal, communication, and stakeholder management skills.
- Flexible and reliable during busy periods, especially at quarter- and year-end.
- Proactive, solutions-oriented mindset with the ability to drive process improvements and team development.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [Confidential Information]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay&aposs commitment to ensuring digital accessibility for people with disabilities.

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