▷ (Apply in 3 Minutes) Executives

5 days ago

Noida India EXL Full time

Job Description

Job Description

Position Title/Responsibility Level

Executive / Senior Executive Operations

Function

Property & Casualty (P&C US) Insurance Operations

Location

Noida, India

Area of Function

Back Office Claims Admin

Essential Functions

- Issue payments based on invoices, ensuring payments are accurate and timely
- Issue reimbursement payments to policyholders for tow and glass repair charges
- Validate the record of issued check payments and resolve any discrepancies
- Manage special requests to stop payments and reallocating payments to different claims and exposures
- Update records for received amounts as recoveries
- Route requests to appropriate adjuster or administrative team for further processing
- Maintain a high level of data accuracy and ensure compliance with client and company policies
- Adhere to service level agreements (SLAs) and quality metrics
- Handle sensitive claimant information with confidentiality and professionalism

Skills

Technical Skills

- High level computer proficiency
- Typing speed of 25 WPM with 90% accuracy

Analytical Skills

- Analytical skills to ensure judgment-based decisions are made following process guidelines.

Process Specific Skills

- Familiarity with the Property & Casualty Insurance domain is an advantage
- Basic understanding of claims processes is preferred but not mandatory
- Ability to process information logically and accurately based on established procedures

Soft Skills (Desired)

- Strong English communication skills (verbal and written).
- Good comprehension skills for analyzing claim-related documents.
- Ability to prioritize tasks and meet deadlines in a dynamic environment.

Soft Skills (Minimum)

- Effective communication skills for email correspondence and query resolution.
- Adaptability to work in a fast-paced, target-driven environment.

Education Requirements

- EXL shall be the sole judge, in its reasonable judgment and subject to applicable law, as to qualifications or performance capability

Work Experience Requirements

- Prior experience in Property & Casualty Insurance, specifically in claims processing, is preferred but not mandatory. Freshers with a strong willingness to learn may also apply.

Other Requirements

- Willing to join ASAP & Flexibility to work in a 24/7 environment.

Acknowledgement

(acknowledge that the information contained in this document is factual and complete)

___________________________________ _____ ______________________________________ _____________________

Candidate Supervisor/Manager Date

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