Telecaller
3 weeks ago
**Full Job Description**
**Responsibilities**
- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Making recordings of all the sales phone calls and sales deals.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer’s needs and requirements.
**Requirements**:
- High school diploma or equivalent.
- Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
- Professional certification sales and marketing will be an advantage.
- Great interpersonal skills.
- Exceptional oral and written communication skills.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Outstanding problem-solving skills.
- Exceptional attention to detail.
- Hard-working individual.
- Good time management abilities.
- Strong decision-making skills.
- Ability to tolerate stress and pressure.
**Salary**: ₹8,086.00 - ₹21,184.80 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Ability to commute/relocate:
- Kadavanthra, Kochi - 682016, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
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