Telecaller
1 month ago
Job Title: Telecaller
**Job Description**:
As a Telecaller, your main responsibility is to make phone calls to potential customers and provide them with information about our products or services. You will be tasked with understanding the needs of the customers, answering their questions, and persuading them to make a purchase or take a desired action.
Key Responsibilities:
- **Outbound Calls**: Make outgoing calls to individuals or businesses based on a provided list.
- **Product/Service Information**: Clearly and effectively explain the features and benefits of our products or services.
- **Customer Queries**: Address customer inquiries, provide accurate information, and resolve any concerns or doubts they may have.
- **Sales Pitch**: Present persuasive sales pitches to encourage potential customers to make a purchase or take a specific action.
- **Record Keeping**: Maintain detailed records of each call, including customer details, feedback, and outcomes.
- **Targets**: Meet or exceed daily/weekly/monthly targets for call volume, sales, and customer satisfaction.
- **Follow-up**: Conduct follow-up calls to existing customers for feedback, upselling, or additional support.
- **Communication Skills**: Possess excellent verbal communication skills to effectively convey information and build rapport with customers.
- **Adaptability**: Be adaptable and handle different customer personalities and situations with professionalism.
- **Team Collaboration**: Collaborate with team members and share insights to improve overall performance.
Qualifications and Skills:
- High school diploma or equivalent.
- Previous experience in telemarketing or customer service is a plus.
- Strong communication and interpersonal skills.
- Persuasive and goal-oriented mindset.
- Basic computer skills for maintaining call records.
This Telecaller job description outlines the fundamental responsibilities and qualifications required for the role in a straightforward manner.
**Job Types**: Full-time, Permanent
**Salary**: ₹10,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Commission pay
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Telecalling: 1 year (required)
- tele sales: 1 year (required)
- total work: 1 year (required)
**Language**:
- Malayalam (required)
- English (preferred)
Ability to Commute:
- Kochi, Kerala (required)
Ability to Relocate:
- Kochi, Kerala: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 8848056240
Application Deadline: 24/02/2024
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