Customer Service
4 weeks ago
Designation - Customer Services
Stipend - 15K
Working Days - 5 Days
Official hours - 9:30 am to 6:30 pm
Duration Of internship - 3 Months
Location - Chandivali (Andheri).
Responsibilities list:
- Manage amounts of queries and escalation over Calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
- 8007487823
**Job Types**: Full-time, Fresher, Internship
Contract length: 3 months
**Salary**: ₹15,000.00 per month
Schedule:
- Day shift
- Monday to Friday
- Morning shift
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
**Experience**:
- Customer service (preferred)
- total work (preferred)
**Language**:
- English (required)
- Hindi (preferred)
**Speak with the employer**
+91 8007487823
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