Operations Executive
4 months ago
**About us**
At 360Customizer, we're more than just a brand - We're a belief, it's a movement towards self-expression and empowerment. We believe every individual and business is uniquely extraordinary. Our aim is to provide a platform where individuals and businesses can express themselves through customized merchandise, gifts, and accessories customized to their tastes, needs, and branding requirements.
**Position Overview**:
- Communicate with clients to understand their needs regarding sampling, dispatches, and deliveries.
- Manage the entire process of sampling, ensuring accuracy and timeliness.
- Coordinate the dispatch and delivery of samples to clients, making sure they arrive on time.
- Maintain quality standards throughout the sampling, dispatch, and delivery processes.
- Keep detailed records of client interactions, sampling activities, and deliveries.
- Work with internal teams like production and logistics to solve any issues that arise.
- Look for ways to improve how we interact with clients and how we handle sampling and deliveries.
- Create reports on sampling activities, client interactions, and deliveries.
**Qualifications**:
- Bachelor's degree or equivalent experience.
- Previous experience in operations or client-facing roles is a plus.
- Good communication skills and attention to detail.
- Problem-solving ability and ability to multitask.
- Basic computer skills, including Microsoft Office.
**Job Types**: Full-time, Permanent
Pay: ₹9,554.12 - ₹14,000.00 per month
**Experience**:
- Operations: 1 year (preferred)
Work Location: In person
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