IT Executive

6 months ago


Erandwane Pune Maharashtra, India HR Speaks Full time

The duties being a reference point for all IT-related queries at the user level, responding to user needs in a timely manner, and ensuring the optimal running of all systems, among other technical duties. You are expected to display good interpersonal skills as you will interact with colleagues from various departments and executive levels. You are required to listen to their technical needs, understand their problems, and implement solutions to them.

**Roles & Responsibilities**:
**I] ERP, HRMS, and Software Management**:

- Manage and maintain the company's ERP (Enterprise Resource Planning) and HRMS (Human Resource Management System) to ensure optimal performance and usability.

**II] Hardware and Software Installation and Configuration**:

- Install and configure hardware components such as servers, computers, printers, and other peripherals.
- Ensure all software components are properly installed and configured to meet user requirements.

**III] Troubleshooting and Repair**:

- Diagnose and resolve hardware and software issues promptly.
- Repair or replace damaged hardware components to minimize downtime.

**IV] System Upgrades**:
**V] Security Management**:

- Install and upgrade anti-virus software to safeguard user-level security.
- Implement security protocols to protect company data and prevent unauthorized access.

**VI] Testing and Evaluation**:

- Conduct thorough tests and evaluations on new software and hardware to assess their suitability for the organization.
- Provide recommendations based on test results.
- **VII] User Support**:

- Act as the first point of contact for error reporting and technical support.
- Provide timely and effective support to users, ensuring mínimal disruption to their work.

**VIII] Relationship Building**:

- Establish and maintain positive relationships with all departments and colleagues.
- Collaborate effectively with other teams to support organizational goals.

**IX] Backup Operations**:

- Conduct daily backup operations to ensure data integrity and availability.
- Regularly test backup systems to ensure their reliability.

**X] Technical Documentation**:

- Maintain comprehensive technical documentation, including system configurations, procedures, and user guides.
- Ensure documentation is up-to-date and easily accessible.

**Requirements**:

- Bachelor’s degree in Computer Science or a related field.
- Minimum of 2 years of experience in computer networks and systems maintenance.
- Certifications such as A+, Linux+, or Cisco Certified Network Associate (CCNA) are advantageous.
- Excellent written and verbal communication skills.
- Strong interpersonal skills with the ability to build and maintain relationships.
- Proficiency in database programming and software installation.
- Keen attention to detail and accuracy.
- Strong problem-solving skills and ability to work under pressure.

Pay: ₹24,000.00 - ₹27,000.00 per month

**Benefits**:

- Provident Fund

Shift:

- Day shift

Application Question(s):

- What is your current location?
- What is your current CTC?
- What is your Notice Period?

**Experience**:

- total work: 2 years (preferred)
- System administration: 2 years (preferred)
- Networking: 2 years (preferred)
- ERP systems: 1 year (preferred)

Work Location: In person


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