Guest Service Representative

4 weeks ago


Ahmedabad Gujarat, India Marriott International, Inc Full time

**Additional Information**
**Job Number**24218048
**Job Category**Rooms & Guest Services Operations
**Location**Courtyard Ahmedabad, Ramdev Nagar Cross Road, Satellite Road, Ahmedabad, Gujarat, India, 380015
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

***

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.



  • Ahmedabad, India Trustmark consultants Full time

    Designation: - Guest service associate Salary: - 15000-18000 Location: - Sanand, Ahmedabad Guest Service Representative Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail...


  • Makarpura, Vadodara, Gujarat, India HanuRam Foods Pvt Ltd Full time

    Greet and welcome guests upon arrival with a friendly and professional demeanor. - Assist guests with seating arrangements and provide menus. - Address and resolve guest inquiries, concerns, and complaints promptly and effectively. - Take accurate food and beverage orders from guests and relay them to the kitchen staff. - Provide recommendations and answer...


  • Ahmedabad, Gujarat, India Concept Hospitality Pvt Ltd Full time

    **Position Title**: Guest Service Associate (F B Service) **Department**: F B Service **Grade**: S -III **Responsible to**: F B Manager, Deputy F B Manager, Senior Manager, Outlet Manager, Senior Captain/Captain **Job Summary**: The Guest Service Associate in the F B Service department, reporting to the Senior Captain/Captain, plays a crucial role in...


  • Ahmedabad, Gujarat, India The Fern Residency, Subhash Bridge, Ahmedabad Full time

    The Guest Service Associate (GSA) in the F&B Service department is responsible for delivering exceptional dining experiences to guests by providing attentive, courteous, and professional service. The role involves assisting in the smooth operation of the restaurant, bar, or banquet services, ensuring guest satisfaction while maintaining company standards and...


  • Makarpura, Vadodara, Gujarat, India HanuRam Foods Pvt Ltd Full time

    **Job description** Guest Relation Officer Responsibilities - Welcoming guest with warm greeting. - Attend to distinguished visitors (such as VIPs) and respond to their questions. - Promote services and provide information about Sweets, Snacks and Restaurant menu items. - Address customer complaints and, if necessary, escalate and maintain Log information...


  • Ahmedabad, Gujarat, India IHCL Full time

    Job Responsibilities Guest Service Supervisor assists the Housekeeping Department in operations and services. Positions, directs and works with associates to inspect guest rooms, public areas, after being cleaned by the Housekeeping Associates. This position assists and acts as a liasion to coordinate between Housekeeping, Front Office, Engineering and...


  • Ahmedabad, Gujarat, India Meraqui Ventures Pvt Ltd Full time

    **Role Brief**: We are looking to hire a **Guest Service Associate** whose primary responsibility is to ensure that guests have a pleasant experience during their visit. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing information about the offers, resolving...


  • Ahmedabad, Gujarat, India Marriott International, Inc Full time

    **Job Number** 24148916 **Job Category** Housekeeping & Laundry **Location** Fairfield by Marriott Ahmedabad, 174/175, Laxminiwas Bunglows, Ahmedabad, Gujarat, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with...


  • Makarpura, Vadodara, Gujarat, India HanuRam Foods Pvt Ltd Full time

    We are currently seeking for passionate and dynamic guest focused Sweet, Namkeen, Food & Beverage Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a GSA - Food & Beverage, you are responsible to implement all sales activities and maximize business...


  • Ahmedabad, Gujarat, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24196478 **Job Category**Housekeeping & Laundry **Location**Fairfield by Marriott Ahmedabad, Ashram Road, Ahmedabad, Gujarat, India, 380013 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we...


  • Motera, Ahmedabad, Gujarat, India Genius Placement Service Full time

    logistic industry 5:30 PM & 2:30 AM shift Customer service representatives **help customers with complaints and questions, give customers information about products and services, take orders, and process returns**. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in...


  • Ahmedabad, Gujarat, India Marriott International, Inc Full time

    **Job Number** 24044253 **Job Category** Housekeeping & Laundry **Location** Courtyard Ahmedabad Sindhu Bhavan Road, Sindhu Bhawan Road, Bodakdev, Ahmedabad, Gujarat, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments....


  • Ahmedabad, Gujarat, India AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Ahmedabad, Gujarat, India Accor HQ Full time

    **Housekeeping Attendant** You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them. **What’s in it for you**: - Get the opportunity to work with one of the leading brand. -...


  • Ahmedabad, Gujarat, India Marriott International, Inc Full time

    **Additional Information**Guest Service Associate - Food & Beverage Service **Job Number**24194744 **Job Category**Food and Beverage & Culinary **Location**Fairfield by Marriott Ahmedabad, Ashram Road, Ahmedabad, Gujarat, India, 380013 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management ** - F&B and Event Service Expert** Our jobs...


  • Ahmedabad, Gujarat, India The Fern Residency, Ellisbridge, Ahmedabad Full time

    Cleaning and sanitizing common areas, offices, restrooms, and public areas - Keeping common areas orderly and well-maintained - Responding to guest requests and queries, and providing quality customer service - Reporting maintenance issues, safety hazards, accidents, or injuries - Vacuuming, mopping, and sweeping- Cleaning windows and mirrors- Making beds...


  • New Alkapuri, Vadodara, Gujarat, India Black Bunny Full time

    As a customer service representative in an amusement centre, primary role is to provide exceptional customer service to visitors and guests of the centre. CSR will be responsible for ensuring that customers are satisfied with their experience, answering their questions, and addressing their concerns. Some of the key responsibilities and duties of a customer...


  • New Alkapuri, Vadodara, Gujarat, India Black Bunny Full time

    As a customer service representative in an amusement centre, primary role is to provide exceptional customer service to visitors and guests of the centre. CSR will be responsible for ensuring that customers are satisfied with their experience, answering their questions, and addressing their concerns. Some of the key responsibilities and duties of a customer...


  • New Alkapuri, Vadodara, Gujarat, India Black Bunny Full time

    As a customer service representative in an amusement centre, primary role is to provide exceptional customer service to visitors and guests of the centre. CSR will be responsible for ensuring that customers are satisfied with their experience, answering their questions, and addressing their concerns. Some of the key responsibilities and duties of a customer...

  • Guest Relations

    7 months ago


    Ahmedabad, Gujarat, India Paradigm Consultancies Full time

    WE ARE HIRING Job designation: - Guest Relations Executive Job location: - Ahmedabad, Gujrat **Salary**: - 32,000- 35,000 per month **Experience**: - Total experience: - 7 years of experience in guest relations. - Minimum experience: - 5-6 years of relevant experience in guest relations or a similar role. Education: - Bachelor's degree in...