Spares Order Administrator

5 days ago


Dumad Vadodara Gujarat, India GEA Group Full time

**Spares Order Administrator**:
**Job information**:
**Reference number**:
JR-0025134

**Job function**:
Service

**Position type**:
Full time

**Site**:
Vadodara
Block No. 8 Phase B, Savli Road, Dumad Village, Vadodara
- 391740, Gujarat
- To manage more spares part volume in cost-efficient way we are planning to hire a "Spares Order Administrator" person in India.**Your responsibilities and tasks**:

- Working for GEA Lyo unit & GEA India unit
- Spares orders handling
- Supply chain follow-up
- PO status update to customer
- Monthly dispatch plan prepares & execute.
- Ready material dispatch initiation
- Post dispatch payment follow-up
- Payment ageing follow-up and reminders
- MIS for payment ageing
- Payment reconciliation with finance

**Your profile and qualifications**:
The person should support the Spares Order Handling of Lyophil.
- Checking the Ticket system for new request
- Creating quotes if the customers has supplied the article details.
- If the details are not clear:

- Going back to the customer and asking for more information
- Providing information to the technical team of Lyophil
- According to the feedback of the technical team creating a quote and send to customer.
- Asking customer if they quote is still needed or what the status is
- When the customer will send a PO
- Preparing the internal order
- Checking if order is in progress
- Sending feedback to the customer about the status and expected delivery date.
- Triggering Warehouse, Shipping in case of process has stopped.
- Sending the invoice after the customer got the Material.
- Skill set requirements (level of SAP, commercial know-how, technical know-how).
- SAP would be great and commercial know-how + English
- Engineering Graduate with commercial & technical know-how for aftersales spares order handling



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