Chat & Email Support Executive
6 months ago
Kindly find roles and responsibilities below
- Customer Experience - Responsibilities (Domestic Process)
1. Basic knowledge of the Stock Market - Stocks/MF/Currency & Commodities.
2. Strong communication and problem-solving skills.
3. Handled Stock Market-related queries & grievances along with exchanges cases.
5. Report customer complaints and escalate issues when necessary to prevent potential churn.
6. Customer interactions, process customer accounts & file documentation.
7. Make product recommendations or services to customers based on their needs and preferences.
8. Team player with an eye for detail. Requirements
Qualification - Graduate & above
Work Experience - 0 to min 2 years of relevant experience
Pay: ₹265,000.00 - ₹300,000.00 per year
Schedule:
- Night shift
- UK shift
- US shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 8780429408
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