Chat & Email Support Executive

6 months ago


Andheri Mumbai Maharashtra, India JM Financial Full time

Kindly find roles and responsibilities below
- Customer Experience - Responsibilities (Domestic Process)

1. Basic knowledge of the Stock Market - Stocks/MF/Currency & Commodities.

2. Strong communication and problem-solving skills.

3. Handled Stock Market-related queries & grievances along with exchanges cases.

5. Report customer complaints and escalate issues when necessary to prevent potential churn.

6. Customer interactions, process customer accounts & file documentation.

7. Make product recommendations or services to customers based on their needs and preferences.

8. Team player with an eye for detail. Requirements

Qualification - Graduate & above

Work Experience - 0 to min 2 years of relevant experience

Pay: ₹265,000.00 - ₹300,000.00 per year

Schedule:

- Night shift
- UK shift
- US shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 8780429408


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