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Salesforce Administrator

1 month ago

Bengaluru Karnataka, India American Express Global Business Travel Full time

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Ready to explore a career path? Start your journey.
**What You’ll do on a Typical Day**:
Drive system design and configuration with scalable solutions addressing potential future needs
Supporting a diverse stakeholder group in all phases of Salesforce development: planning/grooming, delivery, support
Translating business requirements into logical Salesforce technical designs
Participation in daily stand-ups to provide updates and maintain transparency within the group and across business partners
Active participation in architecture and design discussions to promote administration best practices
Troubleshooting and driving resolution of bugs/issues
Contribute technical insight to daily support issues, as needed
**What We’re looking for**:
Certified as a Salesforce Administrator or equivalent experience preferred
Able to work autonomously with mínimal guidance
Experience developing across multiple Salesforce instances at once
Advanced Usage of Salesforce Data Management Tools and Microsoft Excel
Experience using bug/project management tools (preferably JIRA)
Experience in developing processes and creating end-user documentation
Solid sense of customer focus and the importance of the voice of the customer
Location India
The #TeamGBT Experience
**Work and life**: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
**Travel perks**: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
Wellbeing resources to support mental and emotional health for you and your immediate family.
And much more
This role is for Egencia LLC (“Egencia” or the “Company”), a member of the American Express Global Business Travel family of companies.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement.