Customer Service Assistant

Manage and resolve variety of customer requests - Educate customer about product features and assist in troubleshooting the issue related to it - Asking questions to understand customer requirements and provide feedbacks and inputs to relevant stakeholders. - Analyze data and present trends to internal stakeholders - Graduate with excellent fluency in...

Manage and resolve variety of customer requests - Educate customer about product features and assist in troubleshooting the issue related to it - Asking questions to understand customer requirements and provide feedbacks and inputs to relevant stakeholders. - Analyze data and present trends to internal stakeholders - Graduate with excellent fluency in...

Interface with customers via inbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and providing best in industry customer service. Roles & Responsibilities:- o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. o Clarify customer requirements; probe for and...

Interface with customers via inbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and providing best in industry customer service. Roles & Responsibilities:- o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. o Clarify customer requirements; probe for and...

Addressing real-time negative responses. - Ensuring all complaints are tracked on social media. - Coordinating with internal teams to ensure timely delivery on daily monitoring reports, press release trackers. - Use of forums and social media to seed positive content for better ORM. - Should be able to manage a tight grip of the ORM operations. - Escalate to...

**Position **:Customer Service Executive **Experience **:Minimum 1 Year **Location **:New Delhi **Responsibilities**: - Provide accurate information about our products, services, and policies to customers. - Assist customers in resolving issues, complaints, and escalations in a timely manner. - Ensure customer satisfaction by delivering personalized and...

Key Responsibilities 1. Managing incoming calls and customer service inquiries. 2. Identifying and assessing customers' needs to achieve satisfaction. 3. Ensure 100% customer satisfaction and focus to increase renewal sales conversation rate. 4. Ticket Management, Escalation tracking and reporting 5. Generating sales leads that develop into new...

Monitor and report results against established key performance indicators including clear weekly reporting metrics - Assist and coach Customer Service leaders and Schedulers - Enforce employee accountability with regard to safe work environment, quality and efficiency - Regular tendering of the services - Support in management and responsibility for tracking...

We are looking to hire a skilled customer service advisor with fluency in spoken English and experience of working with UK or international clients. **Customer Service Advisor Responsibilities**: - Handling incoming calls - Handling tickets, raising and updating tickets - Calling out to the right on-call engineering team - Should be comfortable in evening...

Manage and resolve variety of customer requests - Educate customer about product features and assist in troubleshooting the issue related to it - Asking questions to understand customer requirements and provide feedbacks and inputs to relevant stakeholders. - Analyze data and present trends to internal stakeholders - **Strong communication skills in English,...

We are looking to hire a skilled customer service advisor with fluency in spoken English and experience of working with UK or international clients. **Customer Service Advisor Responsibilities**: - Handling incoming calls - Handling tickets, raising and updating tickets - Calling out to the right on-call engineering team - Should be comfortable in evening...

We are looking for a Customer Support Executive to support our staff in the fields. - You need to be on Call Mon to Saturday from 9:30 AM - 6:30 PM. - English knowledge (Common Social Words) must be known. - Connect with a client politely and tackle the situation gracefully. - Graduate in any stream is must. - Must know Hindi in speaking and English in...

**Customer Service Associate - **good communication skills ( English and Hindi ), Patience, and understanding ensure customer satisfaction verifying customer understanding of information and answer. **Customer Service Associate Qualifications / Skills**: - Product knowledge - Informing others - Data entry skills - Organization - Analyzing information -...

**Roles & Responsibilities**: - Client Servicing: Interacting with clients from Transport / logistics segment and servicing them for their day to day requirements. - Operations: Managing operations related activities, stock management and coordinating with team internally. - Business Acumen and Customer Retention. - Develop strong strategic relationship...

Roles & Responsibilities: - Handling inquiries / complaints from customers, targeting the satisfactory closure. - Developing relationship with premium clients, thus enhancing the business. - Providing help and advice to customers using the organization’s product or services. - Revert to the clients thus confirming the service. - Collaborate with the...

We are hiring CSE voice process. Fresher can also apply Good communications skills required. Location - Jankapuri west Salary - 10K - 15K Experience - 0-1year Responsibilities: - Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns - Responsible for maintaining a high level of...

Minimum 6 months BPO customer experience required, Under grad and graduates both can apply Rotational day shifts No cab facility Fresher with excellent communication skills can also apply **Salary**: upto 16000 CTC Location: - Moti Nagar **Job Types**: Full-time, Permanent **Salary**: ₹14,000.00 - ₹16,000.00 per month **Job Types**: Full-time,...

You engage with customer facing staff who operate EDC (Electronic Data Capture) or POS machines (Point of Sales) and their managers, - Your role with include training of new staff for EDC usage and their value added features. - You will also help in troubleshooting issues observed with these machines, root causes of issues and their mitigation, and also...

1.Overseeing the customer service process. 2. Resolving customer complaints brought to your attention. 2. Resolve their Complaints By Support And Services, 3. Handling All Calls, Respond Them, 4. Resolve The Issue And Also Assure Customer Satisfaction. 5.Monitoring the work of individual representatives and of the team. 6.Conducting quality assurance...

Delivering a comprehensive service to enquiring customers. Managing a large number of incoming calls and emails. Generating sales leads, building sustainable relationships where necessary. Bringing New Idea’s on Increasing Customer Delight.