Business Assistant
5 months ago
Job Responsibilities:
- Tele-sales and Tele-marketing
- Sales closing through calls / video conferences
- Data keeping (Excel/MS Office)
- Assisting Field Sales Executives
Other responsibilities:
- Provide excellent customer support by addressing and resolving customer issues and concerns.
- Escalate complex issues to the appropriate department for resolution.
- Ensure a positive customer experience throughout the sales process.
- Document all customer interactions accurately and comprehensively.
Qualifications and Skills:
- Proven experience in customer service, tele-calling, or a related role.
- Familiarity with CRM software and telecommunication systems.
- Excellent verbal communication and active listening skills.
- Strong organisational and multitasking abilities.
- Ability to work well in a team and independently.
- Goal-oriented and results-driven mindset.
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (required)
- Customer relationship management: 1 year (required)
**Language**:
- Hindi (required)
- Tamil (required)
- English (required)
Ability to Commute:
- Ernakulam, Kerala (required)
Ability to Relocate:
- Ernakulam, Kerala: Relocate before starting work (required)
Work Location: In person
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