Ivr Testing, Genesys

Role - Genesys Testing Exp - 5-7 years NP- Immediate JD: Testing in Genesys environment, Technical testing in technologies (Voice, IVR, Call Routing, CTI, and call routing). JD: 2. Prior experience in Software quality assurance technical testing in one or more of the following Voice Contact Center technologies (Voice, IVR, Call Routing, CTI, and call...

Genesys Testing Exp - 5-7 years NP- Immediate JD: Testing in Genesys environment, Technical testing in technologies (Voice, IVR, Call Routing, CTI, and call routing). JD: 2. Prior experience in Software quality assurance technical testing in one or more of the following Voice Contact Center technologies (Voice, IVR, Call Routing, CTI, and call...

Minimum 3 to 7 years of experience in IVR testing. Knowledge on Genesys contact center architecture. Strong in IVR automation testing. Strong understanding of Call flow designs. Good understanding of agile methodology. Hands on experience on IVR testing using Cyara. Good Communication skills. Should be in strong in documenting the test cases and...

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it We dream in digital, dare, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create meaningful...

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful...

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it We dream in digital, dare, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create meaningful...

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful...

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful...

Minimum of 3 to 6 years of Routing Development Experience in Genesys Contact Center Solutions (Voice, IVR and Multi-channel) - Experience in developing Routing workflows using Composer - Extensive SCXML troubleshooting - Experience in Orchestration Server - Extensive knowledge in GRAT - Experience in ECMA scripting - Experience in designing, developing and...

**Minimum of 5 years of Routing Development Experience in Genesys Contact Center Solutions (Voice, IVR and Multi-channel)** - **Experience in developing Routing workflows using Composer**: - **Extensive SCXML troubleshooting**: - **Experience in Orchestration Server**: - **Extensive knowledge in GRAT**: - **Experience in ECMA scripting**: - **Experience...

Minimum of 3 to 6 years of Routing Development Experience in Genesys Contact Center Solutions (Voice, IVR and Multi-channel)- Experience in developing Routing workflows using Composer Extensive SCXML troubleshooting Experience in Orchestration Server Extensive knowledge in GRAT Experience in ECMA scripting Experience in designing, developing and debugging...

About the Role:As a Technical Support Engineer for contact center solutions at ZEISS, you'll play a central role in ensuring the seamless operation of our contact center environment. Your responsibilities will include:Technical Expertise:Utilizing your hands-on experience with the Genesys Cloud application interface to troubleshoot issues...

About the Role: As a Technical Support Engineer for contact center solutions at ZEISS, you'll play a central role in ensuring the seamless operation of our contact center environment. Your responsibilities will include: Technical Expertise: Utilizing your hands-on experience with the Genesys Cloud application interface to troubleshoot issues effectively....

About the Role:As a Technical Support Engineer for contact center solutions at ZEISS, you'll play a central role in ensuring the seamless operation of our contact center environment. Your responsibilities will include:Technical Expertise:Utilizing your hands-on experience with the Genesys Cloud application interface to troubleshoot issues...

About the Role:As a Technical Support Engineer for contact center solutions at ZEISS, you'll play a central role in ensuring the seamless operation of our contact center environment. Your responsibilities will include:Technical Expertise:Utilizing your hands-on experience with the Genesys Cloud application interface to troubleshoot issues...

About the Role:As a Technical Support Engineer for contact center solutions at ZEISS, you'll play a central role in ensuring the seamless operation of our contact center environment. Your responsibilities will include:Technical Expertise:Utilizing your hands-on experience with the Genesys Cloud application interface to troubleshoot issues...

Genesys SkillsGCP level real life experience working with Genesys cloud, Architect flow, WFM, roles and access groups, messaging, reporting. SSO, SCIM and REST based backend integration via data actions.Social - Hands on experience with social channel (Facebook, Twitter, Line, WhatsApp) design and integration with Genesys cloud, Architect flow...

Genesys Skills GCP level real life experience working with Genesys cloud, Architect flow, WFM, roles and access groups, messaging, reporting. SSO, SCIM and REST based backend integration via data actions. Social - Hands on experience with social channel (Facebook, Twitter, Line, WhatsApp) design and integration with Genesys cloud, Architect flow development...

Genesys SkillsGCP level real life experience working with Genesys cloud, Architect flow, WFM, roles and access groups, messaging, reporting.SSO, SCIM and REST based backend integration via data actions.Social - Hands on experience with social channel (Facebook, Twitter, Line, Whats App) design and integration with Genesys cloud, Architect flow...

Hi Candidate ,we are hiring for role Genesys,CHENNAI /BGL/CHENNAI/NoidaExp-7 to 15 yrsGenesys Skills :GCP level real life experience working with Genesys cloud, Architect flow, WFM, roles and access groups, messaging, reporting. SSO, SCIM and REST based backend integration via data actions.Social - Hands on experience with social channel (Facebook, Twitter,...