Customer Service Representative

5 months ago


Bengaluru, India Buzzworks Business Services Pvt Ltd Full time

**Position - Customer Support Representative**

**Salary - 25k to 40k**

**Mode of Work - Work From Office ( 2 Way Cab Available )**

**Location - Bangalore ( RGA Tech Park )**

**Shift Timing - US Shift ( Night Shift )**

**Rotational week off.**

**Job Description ;**

**Work from Office (mandatory).**
- Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
- Maintaining a quality score of 90% and above throughout.
- Escalate issues and seek advice when faced with complex issues/problems
- Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.

If you are interested with the above job profile, kindly forward your updated CV along with recent photo.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Night shift
- US shift

Supplemental pay types:

- Quarterly bonus

**Speak with the employer**
+91 8939173274



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