Customer Service Executive

5 months ago


Andheri East Mumbai Maharashtra, India Shaadi.Com Full time

**Company Overview**:
**Key Responsibilities**:
2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction.

4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets.

5. **Documentation**: Maintain accurate and detailed records of customer interactions and transactions.

6. **Collaboration**: Work closely with cross-functional teams to ensure a cohesive and positive customer experience.

**Qualifications**:
1. Minimum of 6 months of experience in sales or customer service

2. Excellent communication skills, both written and verbal.

3. Strong problem-solving abilities and attention to detail.

4. Customer-centric mindset with a passion for helping others.

5. Ability to work in a fast-paced environment.

6. Basic computer skills and familiarity with CRM systems.

**Benefits**:

- Competitive salary
- Health and dental insurance
- Career growth opportunities
- Positive and vibrant work environment

**Job Types**: Full-time, Permanent

**Salary**: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer service/Sales: 1 year (required)

**Language**:

- English (required)
- Marathi (required)

Work Location: In person



  • Mumbai, India Executive Hunters Full time

    **(1)Customer Service Executive** - Salary budget - Rs 25,000-30,000 per month - Location - Khar, Mumbai - Working days - 6 - Work from office - yes - Work from home - Saturday. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...


  • Andheri East, Mumbai, Maharashtra, India New Delux Logistics Pvt Ltd Full time

    **Minimum Experience**: 2 to 3 years in Freight forwarding Industry. **Education Requirement**:Diploma in Logistics & Supply chain or Graduation from Government Recognized university. - Pricing, Sending quotes to the customers - Co-ordination with Overseas freight forwarders - Execution of the shipment from pricing to delivery to customers **NOTE:...


  • Andheri East, Mumbai, Maharashtra, India The TruMinds Full time

    **Job Title**:Customer Service Executive** **Location**: Andheri East, Mumbai **Salary**: Up to ₹3 LPA **Experience**: 0.6 months - 2 years **Key Responsibilities**: - Address and resolve student queries and tickets raised in a timely manner - Ensure smooth service/support to students on a regular basis - Prepare and manage weekly/monthly reports on...


  • Andheri East, Mumbai, Maharashtra, India ideal crew technology Full time

    **Title: - ** Customer Services Executive **Experience: - ** Minimum 1 Year Experience in Cold Calling, Lead Generation. **Job Location: - **Andheri East, Mumbai Maharashtra. **Job Description ** - _**Cold Calling & Lead Generation**:_Reach out to potential customers through calls to introduce Company's Portfolio, understand their business needs, and...


  • Andheri East, Mumbai, Maharashtra, India NationMind Infoservices Private Limited Full time

    **JOB DESCRIPTION** **Job Location** **L&T Powai (ANDHERI EAST)** **TITLE** **CUTOMER SERVICE EXECUTIVE** **PROCESS** **ICICI BANK, STANDARD CHARTERED, I-SECURITY-Lead Generation Process** **Products-Credit Cards, Loans, De-mat Account, Saving Account, Insurance etc.** **REQUIREMENT** **Male or Female both are welcome.** **Basic & Good English...


  • Andheri East, Mumbai, Maharashtra, India Network Techlab (India) Pvt. Ltd Full time

    **Established in 1996, Network Techlab India is widely considered among the best in the industry for providing, solutions and services and are engaged in offering high end IT Solutions services for Network Designing, Security and Maintenance** - **Duties and Responsibilities**: -** 1. Manage customer inquiries and complaints in a timely and professional...


  • Andheri East, Mumbai, Maharashtra, India Western Rubbers India Pvt Ltd Full time

    Customer Relationship Executive Keeping customers updated about the orders Resolving customer complaints quickly and efficiently. Identifying customer demands and requirements. Dealing with people of different backgrounds and temperaments Coordinate with the operation,sales and production team Customer satisfaction Payment Follow Up Coordination with...

  • Customer Service

    5 months ago


    Andheri East, Mumbai, Maharashtra, India Fast Track Jobs Full time

    We Requires 2 Customer Service Executive - Outbound for Manufacturing Company at Andheri East We are looking to hire motivated individuals with experience and excellent communication skills Location - Mumbai (5-minute walk from Marol Metro Station) Job description - Investigate customers problems and provide solutions - Communicate with customers, resolve...


  • Andheri East, Mumbai, Maharashtra, India Shaadi.Com Full time

    **Company Overview**: **Key Responsibilities**: 2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction. 4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets. 5....


  • Andheri, Mumbai, Maharashtra, India Tradeomatic India Enterprises Private Limited Full time

    This is a full-time on-site role for a Customer Service Executive. The Customer Service Executive will be responsible for providing excellent customer support and ensuring customer satisfaction. The role requires strong interpersonal skills and the ability to provide efficient and effective customer service. - Day-to-day tasks include handling customer...


  • Andheri East, Mumbai, Maharashtra, India Shaadi.Com Full time

    **Company Overview**: **Key Responsibilities**: 2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction. 4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets. 5....


  • Andheri East, Mumbai, Maharashtra, India Shaadi.Com Full time

    **Company Overview**: **Key Responsibilities**: 2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction. 4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets. 5....


  • Andheri East, Mumbai, Maharashtra, India Shaadi.Com Full time

    **Company Overview**: **Key Responsibilities**: 2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction. 4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets. 5....


  • Andheri, Mumbai, Maharashtra, India GM Modular Full time

    We at GM Modular are looking for **Executive - Customer Care** for **Andheri** Location Exp - 2 -4 years Language - Hindi, English, & **Malayalam(Must Have)** **Position Summary**:The incumbent will ensure that the company delivers the highest quality of service to their customers or clients by using their skills, expertise, and experience. A customer care...


  • Andheri East, Mumbai, Maharashtra, India Paramount Health Services & Insurance TPA Pvt Ltd Full time

    Handle customer queries and provide them appropriate solution - Inbound and outbound calls - Voice process - Revert on queries of mails **Basic requirements**: - Graduates only - Good written and verbal communication skills - Rotational week off **Salary**: ₹13,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift -...


  • Andheri East, Mumbai, Maharashtra, India RDS Staffing Services Full time

    Warm Greetings from **RDS Staffing Services !** We are hiring for Customer Service Executive for Leading Indian Bank. Job Location -Sakinaka ,Andheri East Day Shift -8 am to 8 pm -any 9 hr shift time **Graduation Compulsory** Graduate Fresher and Experience can apply - Excellent English Communication - ⁠Location boundary (between Borivali to Dadar) -...


  • Andheri, Mumbai, Maharashtra, India M5C LOGISTICS Pvt .ltd. Full time

    **Key Skills**: - Proficient in customer handling and resolving inquiries - Demonstrated ability to work under pressure and meet deadlines - Excellent problem-solving skills and the ability to think critically - Outstanding verbal and written communication skills - Previous experience in handling customer service responsibilities is preferred **Previous...


  • Andheri East, Mumbai, Maharashtra, India Moonlight Placement Services Full time

    **Job Title**: Female Customer Service Executive **Location**: Andheri East, Mumbai **Industry**: FMCG **Job Overview**: **Key Responsibilities**: - Resolve customer complaints and escalate issues as necessary. - Ensure prompt and accurate responses to customer queries. - Maintain records of customer interactions and transactions. - Coordinate with other...


  • Andheri, Mumbai, Maharashtra, India Binnys Jewellery Pvt. Ltd. Full time

    **Position Overview**: As a Jewellery Customer Service Executive, you will be the primary point of contact for customers, addressing their inquiries, concerns, and requests related to jewellery products and services. You will work to ensure high levels of customer satisfaction by providing expert advice, resolving issues, and delivering personalized...


  • Andheri, Mumbai, Maharashtra, India Jynysys IT Pvt Ltd Full time

    IT company in Mumbai looking for Customer Support Executive to provide online and voice customer support to domestic and international clients. This role is to provide service to the customers of our Domestic & International based client who provides financial services around the world. **Key Areas**: - Maintaining a pipeline of all sales using CRM...