Call Quality Checker

**Job description**: i. Listen to recorded customer calls to assess the quality of interactions. ii. Evaluate calls based on predetermined criteria, including accuracy, professionalism, empathy, resolution, and compliance with company policies. iii. Identify areas of improvement and provide clear and actionable feedback. iv. Collaborate with team leads...

**Quality Checker **will co-ordinate, support and assist Head - QC, in managing and functioning of the Quality Checker policies, procedures, programs and help co-ordinate the day-to-day operations of the Diamond Office. The incumbent, under the directions and limited supervision of Head-QC, has the ongoing accountability to develop best in class people...

Job Summary: The Quantity Checker in a construction firm is responsible for ensuring the accuracy of materials and supplies used on construction sites. This role involves verifying the quantities of materials delivered, used, and stored, reporting any discrepancies, and maintaining detailed records. The Quantity Checker is crucial in supporting project...

1) Listen to recorded customer calls to assess the quality of interactions. 2)Evaluate calls based on predetermined criteria, including accuracy, professionalism, empathy, resolution, and compliance with company policies. 3)Identify areas of improvement and provide clear and actionable feedback. 4)Collaborate with team leads and managers to develop...

**Job description**: Excellent active listening and English communication skills. Counsel students about abroad education opportunities such as Country, Course, Universities, programme selection, and career planning. Ensure admission and visa procedures done within deadlines. Provide accurate information regarding the study abroad programs, courses,...

**Responsibilities**: - Handle calls professionally and efficiently. - Assist with inquiries, complaints, and service requests. - Maintain accurate records of customer interactions. - Collaborate with team members to enhance service quality. **Requirements**: - High school diploma; bachelor’s degree preferred. - Experience in a call center or customer...

**Job description** **Role**: **Expected skills**: - Experience in call related or sales related field - Requires excellent verbal, written, and interpersonal communication skills - Multi-lingual efficiency is an advantage - Should have immense knowledge in customer service skills and dedication to train the staff in those areas - Need unbiased listening...

**Job description** **Role**: - **Females only** **Expected skills**: - Experience in call related or sales related field - Requires excellent verbal, written, and interpersonal communication skills - Multi-lingual efficiency is an advantage - Should have immense knowledge in customer service skills and dedication to train the staff in those areas - Need...

**Job Summary** Should have soft and good communication skills **Responsibilities and Duties** - Enter and update customer information in the database. - Follow up and make scheduled call backs to customers. - Providing the right customer experience. **Qualifications and Skills** - Patience and strong attention to detail. - Firm Head on the Shoulders. -...

**Job Summary** Should have soft and good communication skills **Responsibilities and Duties** - Enter and update customer information in the database. - Follow up and make scheduled call backs to customers. - Providing the right customer experience. **Qualifications and Skills** - Patience and strong attention to detail. - Firm Head on the Shoulders. -...

STJ's Engineers is looking for QUALITY CHECKER If you feel interested or seem right to the job, please send us your resume and we will get back to you soon. STJ's Engineers is an ISO 9001-2015 Certified Company. We have always been a center to learn, develop and innovate engineering practices. Here we train, serve, fabricate and produce the best results...

Gold weight, stone weight and purity checking of customer wise gold/ old gold ornaments through weighing machine and Analized (XRF) machine. **Education**:Graduate (Any) **Computer Knowledge**:MS Office **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Food provided - Health insurance -...

Checking Ornaments Finishing, Hallmarking.... **Education**:Graduate (Any) **Computer Knowledge**:MS Office **Experience **:4-5 years hands on experience in Gems & Jewellery **Gender**: Male **Job Location**: Calicut **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Food provided - Health...

Location: Calicut, Kerala Experience: Minimum 1 year Qualification: Minimum +2 About Chanakya: At Chanakya Educational Institution, we are dedicated to providing quality education and shaping the future of our students. We are seeking a passionate Tele Calling Executive to help us connect with prospective students and convert inquiries into...

**Responsibilities**: **Handle Inbound Calls**: Answer incoming calls from customers regarding inquiries, complaints, product information, or general assistance. **Make Outbound Calls**: Initiate outbound calls to follow up on inquiries, resolve issues, conduct surveys, or provide updates as needed. **Customer Service**: Provide exceptional customer...

Responsibilities: Handle Inbound Calls: Answer incoming calls from customers regarding inquiries, complaints, product information, or general assistance. Make Outbound Calls: Initiate outbound calls to follow up on inquiries, resolve issues, conduct surveys, or provide updates as needed. Customer Service: Provide exceptional customer service by addressing...

**Quality Assurance Inspector** **Quality Assurance Inspector Job Responsibilities**: - Inspects and approves incoming materials by confirming specifications, conducting visual and measurement tests, and rejecting and returning unacceptable materials. - Inspects in-process production by confirming specifications, conducting visual and measurement tests,...

Require a Diamond Grader/ quality checker for a leading jewellery company in Calicut. Min 1 year expereince required Should have diploma/certification in gemstones/diamond grading or quality checking Salary plus attractive monthly incentives Food and accomodation provided. **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Food...

**Job Summary** Should have soft and good communication skills **Responsibilities and Duties** - Enter and update customer information in the database. - Follow up and make scheduled call backs to customers. - Providing the right customer experience. **Qualifications and Skills** - Patience and strong attention to detail. - Firm Head on the Shoulders. -...

**Position: - Call Centre Executive** **Year of Experience: - 0- 2 years** **Qualification: - HSC/Graduate** **Job Description: - ** Ø Manage a large amount of Inbound and outbound calls in a timely manner. Ø Enter new customers' information into the system. Ø Identifying Students'/Parent’s needs, clarifying information and giving proper...