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Call Quality Instructor
1 week ago
**Job description**
**Role**:
- **Females only**
**Expected skills**:
- Experience in call related or sales related field
- Requires excellent verbal, written, and interpersonal communication skills
- Multi-lingual efficiency is an advantage
- Should have immense knowledge in customer service skills and dedication to train the staff in those areas
- Need unbiased listening and analytical skills to find and strategize changes that can help in improving the staff calls
- Solid time management skills
- Must be able to effectively deal with people at all levels inside the Company
- writing proficiency along with documenting the works
- Ability to multitask and successfully operate in a fast paced work environment
- Must adapt well to change and successfully set and adjust priorities as needed
- Need basic knowledge in Microsoft Office (Word, Excel, etc)
- Should be able to plan and coordinate the tasks given to them
- Working for 6 days a week from 9:00 am to 5:30 pm(weekdays) and 9:00 am to 4 pm(Saturday)
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Calicut, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 7306335265
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