Call Quality Instructor

**Job description** **Role**: **Expected skills**: - Experience in call related or sales related field - Requires excellent verbal, written, and interpersonal communication skills - Multi-lingual efficiency is an advantage - Should have immense knowledge in customer service skills and dedication to train the staff in those areas - Need unbiased listening...

**Job description**: i. Listen to recorded customer calls to assess the quality of interactions. ii. Evaluate calls based on predetermined criteria, including accuracy, professionalism, empathy, resolution, and compliance with company policies. iii. Identify areas of improvement and provide clear and actionable feedback. iv. Collaborate with team leads...

**Job description**: i. Listen to recorded customer calls to assess the quality of interactions. ii. Evaluate calls based on predetermined criteria, including accuracy, professionalism, empathy, resolution, and compliance with company policies. iii. Identify areas of improvement and provide clear and actionable feedback. iv. Collaborate with team leads...

**Responsibilities**: **Handle Inbound Calls**: Answer incoming calls from customers regarding inquiries, complaints, product information, or general assistance. **Make Outbound Calls**: Initiate outbound calls to follow up on inquiries, resolve issues, conduct surveys, or provide updates as needed. **Customer Service**: Provide exceptional customer...

Responsibilities: Handle Inbound Calls: Answer incoming calls from customers regarding inquiries, complaints, product information, or general assistance. Make Outbound Calls: Initiate outbound calls to follow up on inquiries, resolve issues, conduct surveys, or provide updates as needed. Customer Service: Provide exceptional customer service by addressing...

**Job Summary** Should have soft and good communication skills **Responsibilities and Duties** - Enter and update customer information in the database. - Follow up and make scheduled call backs to customers. - Providing the right customer experience. **Qualifications and Skills** - Patience and strong attention to detail. - Firm Head on the Shoulders. -...

1) Listen to recorded customer calls to assess the quality of interactions. 2)Evaluate calls based on predetermined criteria, including accuracy, professionalism, empathy, resolution, and compliance with company policies. 3)Identify areas of improvement and provide clear and actionable feedback. 4)Collaborate with team leads and managers to develop...

**Job description**: Excellent active listening and English communication skills. Counsel students about abroad education opportunities such as Country, Course, Universities, programme selection, and career planning. Ensure admission and visa procedures done within deadlines. Provide accurate information regarding the study abroad programs, courses,...

**Responsibilities**: - Handle calls professionally and efficiently. - Assist with inquiries, complaints, and service requests. - Maintain accurate records of customer interactions. - Collaborate with team members to enhance service quality. **Requirements**: - High school diploma; bachelor’s degree preferred. - Experience in a call center or customer...

**Video Editing and Post-Production**: - Edit raw video footage to create high-quality educational content, promotional videos, and other digital assets. - Use video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) to cut, trim, and arrange footage, add transitions, graphics, and special effects. - Ensure videos adhere to brand guidelines,...

**Job Summary** Should have soft and good communication skills **Responsibilities and Duties** - Enter and update customer information in the database. - Follow up and make scheduled call backs to customers. - Providing the right customer experience. **Qualifications and Skills** - Patience and strong attention to detail. - Firm Head on the Shoulders. -...

**Job Summary** Should have soft and good communication skills **Responsibilities and Duties** - Enter and update customer information in the database. - Follow up and make scheduled call backs to customers. - Providing the right customer experience. **Qualifications and Skills** - Patience and strong attention to detail. - Firm Head on the Shoulders. -...

Location: Calicut, Kerala Experience: Minimum 1 year Qualification: Minimum +2 About Chanakya: At Chanakya Educational Institution, we are dedicated to providing quality education and shaping the future of our students. We are seeking a passionate Tele Calling Executive to help us connect with prospective students and convert inquiries into...

**Job Overview**: **Responsibilities**: - **Editing Recorded Classes**: Edit recorded classes to enhance overall video quality, ensuring clarity and coherence. Cut, trim, and arrange footage to create seamless and engaging educational content. Incorporate graphics, animations, and other visual elements to enhance instructional materials. Collaborate with...

The Course Coordinator is responsible for organizing, planning, and managing all elements of a course to ensure that it is delivered effectively and meets the academic standards of the institution. The coordinator works closely with faculty, students, and administrative staff to support the delivery of learning objectives and ensure a smooth and cohesive...

**Quality Assurance Inspector** **Quality Assurance Inspector Job Responsibilities**: - Inspects and approves incoming materials by confirming specifications, conducting visual and measurement tests, and rejecting and returning unacceptable materials. - Inspects in-process production by confirming specifications, conducting visual and measurement tests,...

**Responsibilities**: - Teaching Coding Concepts: Delivering lessons on programming languages, algorithms, data structures, and other relevant computer science topics. - Developing Curriculum: Designing and updating curriculum materials, lesson plans, and coding projects to suit different learning levels and styles. - Providing Feedback: Offering...

Key Responsibilities: - Make outbound calls to potential students, providing them with information on studying abroad and the services we offer. - Qualify leads and convert them into enrolments. - Build rapport and maintain a positive relationship with prospective students. - Ensure high call quality and productivity by following established processes and...

Minimum one year experience compulsory. Key Responsibilities: Make outbound calls to potential students, providing them with information on studying abroad and the services we offer. Qualify leads and convert them into enrolments. Build rapport and maintain a positive relationship with prospective students. Ensure high call quality and productivity by...

Key Responsibilities: - Make outbound calls to potential students, providing them with information on studying abroad and the services we offer. - Qualify leads and convert them into enrolments. - Build rapport and maintain a positive relationship with prospective students. - Ensure high call quality and productivity by following established processes and...