Call Quality Instructor

**Job description** **Role**: - **Females only** **Expected skills**: - Experience in call related or sales related field - Requires excellent verbal, written, and interpersonal communication skills - Multi-lingual efficiency is an advantage - Should have immense knowledge in customer service skills and dedication to train the staff in those areas - Need...

**Job description**: i. Listen to recorded customer calls to assess the quality of interactions. ii. Evaluate calls based on predetermined criteria, including accuracy, professionalism, empathy, resolution, and compliance with company policies. iii. Identify areas of improvement and provide clear and actionable feedback. iv. Collaborate with team leads...

1) Listen to recorded customer calls to assess the quality of interactions. 2)Evaluate calls based on predetermined criteria, including accuracy, professionalism, empathy, resolution, and compliance with company policies. 3)Identify areas of improvement and provide clear and actionable feedback. 4)Collaborate with team leads and managers to develop...

Responsibilities: Handle Inbound Calls: Answer incoming calls from customers regarding inquiries, complaints, product information, or general assistance. Make Outbound Calls: Initiate outbound calls to follow up on inquiries, resolve issues, conduct surveys, or provide updates as needed. Customer Service: Provide exceptional customer service by addressing...

**Responsibilities**: **Handle Inbound Calls**: Answer incoming calls from customers regarding inquiries, complaints, product information, or general assistance. **Make Outbound Calls**: Initiate outbound calls to follow up on inquiries, resolve issues, conduct surveys, or provide updates as needed. **Customer Service**: Provide exceptional customer...

1) Listen to recorded customer calls to assess the quality of interactions. 2)Evaluate calls based on predetermined criteria, including accuracy, professionalism, empathy, resolution, and compliance with company policies. 3)Identify areas of improvement and provide clear and actionable feedback. 4)Collaborate with team leads and managers to develop...

**Job Summary** Should have soft and good communication skills **Responsibilities and Duties** - Enter and update customer information in the database. - Follow up and make scheduled call backs to customers. - Providing the right customer experience. **Qualifications and Skills** - Patience and strong attention to detail. - Firm Head on the Shoulders. -...

**Context**: ATI SKILLS based in Calicut was set up in the year 2009 with a clear mission to pursue excellence in the field of “Accounting, Finance & Taxation”. ATI strives to complement the existing vocational education system in meeting the industry requirements of appropriately trained manpower in quantity and quality across all levels on a sustained...

**Job description**: Excellent active listening and English communication skills. Counsel students about abroad education opportunities such as Country, Course, Universities, programme selection, and career planning. Ensure admission and visa procedures done within deadlines. Provide accurate information regarding the study abroad programs, courses,...

**Responsibilities** - Place phone calls to potential clients from our computerized directory - Perform script (with necessary adjustments) to ensure consistency of sales program - Answer potential clients’ questions - Generate sales leads - Set appointments with prospective customers based on our associates’ schedules - Maintain computer, telephone and...

Job SummaryShould have soft and good communication skillsResponsibilities and Duties Enter and update customer information in the database. Follow up and make scheduled call backs to customers. Providing the right customer experience.Qualifications and Skills Patience and strong attention to detail. Firm Head on the Shoulders. Hard Working. Selfmotivated and...

Context:ATI SKILLS based in Calicut was set up in the year 2009 with a clear mission to pursue excellence in the field of "Accounting, Finance & Taxation". ATI strives to complement the existing vocational education system in meeting the industry requirements of appropriately trained manpower in quantity and quality across all levels on a sustained and...

**Video Editing and Post-Production**: - Edit raw video footage to create high-quality educational content, promotional videos, and other digital assets. - Use video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) to cut, trim, and arrange footage, add transitions, graphics, and special effects. - Ensure videos adhere to brand guidelines,...

**Job Summary** Should have soft and good communication skills **Responsibilities and Duties** - Enter and update customer information in the database. - Follow up and make scheduled call backs to customers. - Providing the right customer experience. **Qualifications and Skills** - Patience and strong attention to detail. - Firm Head on the Shoulders. -...

**Job Summary** Should have soft and good communication skills **Responsibilities and Duties** - Enter and update customer information in the database. - Follow up and make scheduled call backs to customers. - Providing the right customer experience. **Qualifications and Skills** - Patience and strong attention to detail. - Firm Head on the Shoulders. -...

**Job Overview**: **Responsibilities**: - **Editing Recorded Classes**: Edit recorded classes to enhance overall video quality, ensuring clarity and coherence. Cut, trim, and arrange footage to create seamless and engaging educational content. Incorporate graphics, animations, and other visual elements to enhance instructional materials. Collaborate with...

**Job Overview**: **Responsibilities**: - **Editing Recorded Classes**: Edit recorded classes to enhance overall video quality, ensuring clarity and coherence. Cut, trim, and arrange footage to create seamless and engaging educational content. Incorporate graphics, animations, and other visual elements to enhance instructional materials. Collaborate with...

Job Responsibilities Responsible to take batches allocated between 9:00 am to 9:00 pm as per the requirement of the organization. (6 hours of utilization) Weekend batches mostly on Sundays will be allotted and should be finished as per the request received from operations team. Should be responsible for curriculum development. Responsible for mentoring the...

Job SummaryShould have soft and good communication skillsResponsibilities and Duties Enter and update customer information in the database. Follow up and make scheduled call backs to customers. Providing the right customer experience.Qualifications and Skills Patience and strong attention to detail. Firm Head on the Shoulders. Hard Working. Selfmotivated and...

**Quality Assurance Inspector** **Quality Assurance Inspector Job Responsibilities**: - Inspects and approves incoming materials by confirming specifications, conducting visual and measurement tests, and rejecting and returning unacceptable materials. - Inspects in-process production by confirming specifications, conducting visual and measurement tests,...