Market Data Application Support

5 months ago


Bengaluru, India Amaris Consulting Full time

**Who are we?**:
**Amaris Consulting** is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,500 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.

**Brief Call**: Our process typically begins with a brief virtual/phone conversation to get to know you The objective? Learn about you, understand your motivations, and make sure we have the right job for you

**Interviews** (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities

**Case study**: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.

We look forward to meeting you
**Job description**:
**Mission Description**:

- Run-books and FAQs, for helpdesk.
- Manage incident management process for Market Data issues.
- Manage engagement with end users/vendors and helpdesk until problem is resolved.

**Profile Requirement**:
SKILLS AND EXPERIENCE WE ARE LOOKING FOR
- Experience of remote support (international), working with vendors for problem resolution.
- Strong inter-personal and communication skills; making presentations to customer or client audiences or professional peers and working independently on problem solving.
- Fluent in English

**Preferred Qualifications**:

- Application product support specialist for Refinitiv, Bloomberg, Datastream, Factset, etc
- Experience with scripting languages such as Perl, Python, Powershell.
- Understanding of Linux environment.
- Experience with vendor data distribution systems like TREP, Elektron, Activ,, etc.
- Financial Industry experience - Understanding of capital markets, experience with multiple asset classes.
- Market Data Industry experience.



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